• Report: #872420

Complaint Review: We Buy Ugly Houses

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  • Submitted: Mon, April 23, 2012
  • Updated: Thu, May 03, 2012

  • Reported By: alex — Richmond Virginia United States of America
We Buy Ugly Houses
1436 Lundy Terrace Midlothian, Virginia United States of America

We Buy Ugly Houses HomeVestors Broke contract, lied, wasted 2 months of our time Midlothian, Virginia

*Author of original report: Proof of the Conspiracy

*Consumer Comment: Weird

*UPDATE Employee: Mr. Novak

*Author of original report: We Buy Ugly Houses Corporate

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We contacted we buyuglyhouses.com and were contacted by a representative named Don Reid. Mr. Reid came by and assessed our house and made us the cash offer of $57,000.00. We agreed and a contract was signed. We were to be payed on May 15, 2012 no matter what. After the contract was signed we did not hear from Mr. Reid. He would not return phone calls, except on rare occasion after 9:30 P.M. He would not answer any of our questions. We were then told that he would be having an investor come by to see if they wanted to buy the house (from him) to which we agreed as per our contract.

Speaking of contracts, he would not give us a copy of the contract we signed with him. We left many messages about this. In the contract it stated that the only people that would be coming by were for termite checking and removal if needed. Also that no Realtors were involved. We had a surprise visit my a realtor named Justin Toney of Austin Properties inc. ( whom said that he works with Don Reid all the time) With him was a man by the name of Carl Dunn. For 3 about 3 weeks they came over daily, nit-picking every part of our house until i finally told them that we had already sold it to homevestors c/o webuyuglyhouses.com and that the repairs were not a part of the contract.

We had already agreed to sell the house to homevestors for $57,000.00 and that the only people mentioned in the contract who should be over here were the termite removal people. After that 3 weeks went by with no more contact from Don Reid, the man who agreed to buy the house. The man we already signed a contract with who is contractually obligated to pay us $57,000.00 on May 15, 2012. Today we finally got a call back from Don Reid who statet "yeah im sorry but im not going to be able to buy your house and I'm going to have to get out of the contract". We told him no, that we had already made our agreement and that he must pay.

He was very rude. Also, his lock is still on the front door with our house key inside. This man has been doing alot of illegal things and the fact that a company like homevestors has people like this working for them basically makes them the worst business I have ever dealt with. Never use we buy ugly houses for any reason. They have wasted our time, resources, lied to us multiple times and caused our house selling situation to become a nightmare that i would not wish on my worst enemies (if i had any).  I was able to get a copy of the contract if anyone would like to see it. Especially a lawyer.

This report was posted on Ripoff Report on 04/23/2012 09:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/We-Buy-Ugly-Houses/Midlothian-Virginia-23114/We-Buy-Ugly-Houses-HomeVestors-Broke-contract-lied-wasted-2-months-of-our-time-Midlothia-872420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Proof of the Conspiracy

AUTHOR: alexnovak - (United States of America)

So if anyone still has any doubts about we buy ugly houses not being scam artists; here is your proof.
What they did was offer to buy our house for $57,000.00. They then placed adds all over the internet on all the usual house selling websites trying to sell our house for $74,900.00. WOW. Apperantly they don't actually have any money. What they do is offer to buy your house for a low price, then try to sell it themselves at a very high price. Once it sells-they pay you the money that they originally offered, while pocketing the rest for themselves. In our case, we buy ugly houses would have been stealing $17,900.00 from us. Thats alot of money for doing nothing but listing your home for sale online.
Here are some of the sites they were trying t sell our house on-
http://www.cb-pro.com/homes/VA/Richmond/23231/4602_Government_Road/1261208354/index.html
http://www.movoto.com/real-estate/homes-for-sale/VA/Richmond/4602-Government-Rd-312_1208354.htm

http://hotpads.com/real-estate/4602-Government-Road-Richmond-VA-23231--3fzcrzw1phcku#lat=37.518713&lon=-77.397777&zoom=20&previewId=3fzcrzw1phcku&previewType=listing&detailsOpen=true&listingTypes=sale,newHome,foreclosure,auction&pricingFrequency=once&loan=30,0.04,0&resultsPerQuad=24

A realtor only asks for 6% for listing your home and helping you sell. That's alot less than $17,900.00. Also, they claim to not work with any realty agents- that's a lie- they had Justin Toney from Austin Properties ( www.justintoneyrealtor.com) bring people by to see our house. I'm sure he was also taking a cut of that $17,900.00. 

So there you have it. That is how they do business. It is actually ALOT cheaper and less time consuming to just hire a realtor or sell your house yourself. 
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#2 Consumer Comment

Weird

AUTHOR: Cory - (U.S.A.)

Co's reply. "...in an effort to get a complete picture... we receive MULTIPLE ESTIMATES ON THE SAME WORK..." What that means is they are shopping it around to as many contractors as possible hoping someone will screw up and give them a lowball figure for the patch job. EVERY legitimate company I know has a routine set of contractors they use because they know them and their work. Why shop it around?
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#3 UPDATE Employee

Mr. Novak

AUTHOR: D Reid - (United States of America)

Mr. Novak,

Our intention all along, like with all of our customers, was to be able to assist you by purchasing your property, and allow you to move on to the next phase of your life.  As with all real estate transactions, we had an inspection period, yet the inspection came back negatively as you know. In an effort to get a complete picture of the repair needs, we received multiple estimates on the same work to ensure we were giving this transaction a fair look. We stand by our offer to purchase at a price that takes into consideration the magnitude of the repairs necessary to be able to obtain a homeowners insurance policy.  We understand that our remedies were not sufficient for you as the seller of the property, and we wish you all the best in your future efforts.  If you have further questions, please call us at any of the phone numbers you have for us and we can review any questions you need answered. 
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#4 Author of original report

We Buy Ugly Houses Corporate

AUTHOR: alexnovak - (United States of America)

After contacting We Buy Ugly Houses' corporate office, I was treated as someone who is less than human. They do not care what goes on as long as they rip people off to get money. They have been no help at all. I strongly recommend that anyone, no matter how badly you need to sell your house, go through these scam artist evil-doers. Not only will they take advantage of you, but they will damage your house (as they have ours), leave attic lights on, rip insulation,go through your refrigerator, dig up your basement,  break your gate, your garage door, and ultimately in the end, not pay you any money at all. Just like they did to us. These people put the atrocities committed by some of histories most notorious bad guys such as Adolf Hitler, Genghis Khan,  Attila the Hun, Maximilien Robespierre, Pol Pot,  Ivan the Terrible to shame. I, nor anyone else in my entire family, has ever been ripped off, lied to, manipulated and abused as badly as this company has done to us.  Our parents misled us as children, Monsters do exist- and apparently they claim to buy ugly houses. For the love of all that is good in this world, do not ever contact them.
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