- Report: #891044
Complaint Review: We Love Kempo
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| We Love Kempo 13230 Evening Creek Dr Ste 202
Internet United States of America |
|
We Love Kempo Brian & Kristen Colwell ***Be careful & get it in writing***, Internet
*REBUTTAL Owner of company: Unfortunately, some people are never happy. Don't let one bad apple spoil the bunch.
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Hello, Regarding the following business below.
We Love Kempo
]13230 Evening Creek Dr
Ste 202
San Diego, CA 92128
I wanted to convey my own personal experience of this business and dealing with Brian Colwell. I prepaid for 3 months and turned out Brian cares more about the money then then martial arts. When I requested two of my prepaid months back he refused invoking a store credit rule which I never agreed to. Who would?
Brian refused to give me what worked out to $600 dollars back and instead offered me a store credit. I took Brian to Small Claims Court and in my opinion got a bad judge protem and lost the case.
Hopefully this will serve as a warning to anyone that decides to do business with Brian & We Love Kempo to get everything in writing first. Do not go off a word or handshake. Again this was my experience.
We Love Kempo
]13230 Evening Creek Dr
Ste 202
San Diego, CA 92128
I wanted to convey my own personal experience of this business and dealing with Brian Colwell. I prepaid for 3 months and turned out Brian cares more about the money then then martial arts. When I requested two of my prepaid months back he refused invoking a store credit rule which I never agreed to. Who would?
Brian refused to give me what worked out to $600 dollars back and instead offered me a store credit. I took Brian to Small Claims Court and in my opinion got a bad judge protem and lost the case.
Hopefully this will serve as a warning to anyone that decides to do business with Brian & We Love Kempo to get everything in writing first. Do not go off a word or handshake. Again this was my experience.
This report was posted on Ripoff Report on 05/31/2012 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/We-Love-Kempo/internet/We-Love-Kempo-Brian-Kristen-Colwell-Be-careful-get-it-in-writing-Internet-891044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 REBUTTAL Owner of company
Unfortunately, some people are never happy. Don't let one bad apple spoil the bunch.
AUTHOR: WeLoveKempo - (United States of America)
SUBMITTED: Sunday, July 22, 2012
POSTED: Sunday, July 22, 2012
Richard Stearns' report about my husband and myself is filled with anger and confusion. In accordance with the California law, all business terms are clearly posted in writing and Richard signed an agreement which described the terms of his program at the studio. This is common practice at gyms and training studios. After giving many free classes to Richard and his three children, he decided to enroll with our studio.
However, he wanted to haggle on pricing and even suggested paying us by giving us a discount on a loan through his firm. Not sure how many businesses he approaches with this idea as a way for paying for a service. My husband Brian (whom Richard has repeatedly spread negative rumors about), genuinely waned to help this family and finally was talked into a discounted pre-paid program by Richard. The standard agreement with any pre-paid program at martial arts studios and other training facilities is that a pre-paid program is non-refundable. That is why such a large discount applies to the deal.
After a month of training, Richard suddenly became hostile and demanded his money back. However, this was not the deal and our policies regarding this matter were clearly posted as required by law. Richard took our business to small claims court over the matter at which time we won the case. Richard then refuted the judgement which was re-confirmed by the Superior Court of California. So the state of California has now told Richard Stearns two times that he is wrong. I find it hard to believe that the judge was "bad".
Finally, I would like to say that as small business it is a shame that people like Richard Stearns take advantage of our kindness and find it acceptable to post libelous reports like this one on the Internet. As many of us know, you can't make everyone happy. My husband Brian and I make every effort to assist our students and support our community. We have hundreds of happy students who will verify. To say that my husband is "all about the money" as Richard has put it, is not only rude it is
completely false. Our studio charges no enrollment fees, no testing fees, gives the student a free uniform when they enroll, doesn't require long-term contracts, and charges one of the lowest rates around for training.
However, he wanted to haggle on pricing and even suggested paying us by giving us a discount on a loan through his firm. Not sure how many businesses he approaches with this idea as a way for paying for a service. My husband Brian (whom Richard has repeatedly spread negative rumors about), genuinely waned to help this family and finally was talked into a discounted pre-paid program by Richard. The standard agreement with any pre-paid program at martial arts studios and other training facilities is that a pre-paid program is non-refundable. That is why such a large discount applies to the deal.
After a month of training, Richard suddenly became hostile and demanded his money back. However, this was not the deal and our policies regarding this matter were clearly posted as required by law. Richard took our business to small claims court over the matter at which time we won the case. Richard then refuted the judgement which was re-confirmed by the Superior Court of California. So the state of California has now told Richard Stearns two times that he is wrong. I find it hard to believe that the judge was "bad".
Finally, I would like to say that as small business it is a shame that people like Richard Stearns take advantage of our kindness and find it acceptable to post libelous reports like this one on the Internet. As many of us know, you can't make everyone happy. My husband Brian and I make every effort to assist our students and support our community. We have hundreds of happy students who will verify. To say that my husband is "all about the money" as Richard has put it, is not only rude it is
completely false. Our studio charges no enrollment fees, no testing fees, gives the student a free uniform when they enroll, doesn't require long-term contracts, and charges one of the lowest rates around for training.
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