• Report: #891044

Complaint Review: We Love Kempo

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  • Submitted: Thu, May 31, 2012
  • Updated: Sun, July 22, 2012

  • Reported By: Rich — San Diego California United States of America
We Love Kempo
13230 Evening Creek Dr Ste 202 Internet United States of America

We Love Kempo Brian & Kristen Colwell ***Be careful & get it in writing***, Internet

*Author of original report: Court Case

*Author of original report: Brian Colwell & Kristen Colwell We Love Kempo

*REBUTTAL Owner of company: Unfortunately, some people are never happy. Don't let one bad apple spoil the bunch.

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Hello, Regarding the following business below. 

We Love Kempo
]13230 Evening Creek Dr
Ste 202
San Diego, CA 92128

I wanted to convey my own personal experience of this business and dealing with Brian Colwell. I prepaid for 3 months and turned out Brian cares more about the money then then martial arts. When I requested two of my prepaid months back he refused invoking a store credit rule which I never agreed to. Who would? 

Brian refused to give me what worked out to $600 dollars back and instead offered me a store credit. I took Brian to Small Claims Court and in my opinion got a bad judge protem and lost the case. 

Hopefully this will serve as a warning to anyone that decides to do business with Brian & We Love Kempo to get everything in writing first. Do not go off a word or handshake. Again this was my experience. 


This report was posted on Ripoff Report on 05/31/2012 10:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/We-Love-Kempo/internet/We-Love-Kempo-Brian-Kristen-Colwell-Be-careful-get-it-in-writing-Internet-891044. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 Author of original report

Court Case

AUTHOR: Rich - ()

Real quick I wanted to be clear about the Samll Claims case so anyone read this gets the full picture. 

Brian Colwell's defense was a small picture frame sign that hung above his desk stating, "store credit". Keep in mind this was near some dojo equipment for sale. There were no other signs posted in the dojo at the time or stated or printed on the Colwell's contract. I believe the judge did make a mistake regarding the case. That is my opinion of course. 

The judge pro tem, stated our case was very close and he chose to side with Brian. This was even after providing e-mails that suported my position. What is very strange is that we started off in another court room and then were moved to another court room where it just the Judge pro tem and Brian and myself. I alwys wondered why that happend. 

If the judge was thorough he would have asked Brian if his store credit sign was posted any where else in the dojo. I stated to the judge there was nothing on his contract as well. He would have also reviewed all my documents which he did not. 

In any case, those are the facts and would swear on a stack of bibles. 

When the Colwell's change for the better hopefully I will glady accept my $600.00 dollars when and if they ever decide to do the right thing. 

 

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#2 Author of original report

Brian Colwell & Kristen Colwell We Love Kempo

AUTHOR: Rich - ()

Regarding the rebuttal by Kristen Colwell. I stand by my comments and would again reiterate *****Buyer Beware IN DEALING WITH THE COLWELLS******.

Update We Love Kempo school closed. Must be the great customer service that led to them closing the school down. 

The Colwell rebutal is full of self serving truths and not accurate. Until they pay me what they owe $600.00 and originally promissed to pay they will have to live with the karmic justice.

In regards to Kristen comments about being angry, who would be happy being ripped off $600? Would you be overjoyed? You should see the letter she wrote me and the anger in her letter. Boy! 

Bottom line, get it in writing with these folks, learn from my mistake in dealing with the Colwells. 

Maybe their school would have remained opend if they changed their name to reflect who they really are: We Love Kempo, For the Love of Money. 

By the way, their own reputation not me closed their school down. Families got tired of their nonsense. 

 

 

 

 

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#3 REBUTTAL Owner of company

Unfortunately, some people are never happy. Don't let one bad apple spoil the bunch.

AUTHOR: WeLoveKempo - (United States of America)

Richard Stearns' report about my husband and myself is filled with anger and confusion. In accordance with the California law, all business terms are clearly posted in writing and Richard signed an agreement which described the terms of his program at the studio. This is common practice at gyms and training studios. After giving many free classes to Richard and his three children, he decided to enroll with our studio.

However, he wanted to haggle on pricing and even suggested paying us by giving us a discount on a loan through his firm. Not sure how many businesses he approaches with this idea as a way for paying for a service. My husband Brian (whom Richard has repeatedly spread negative rumors about), genuinely waned to help this family and finally was talked into a discounted pre-paid program by Richard. The standard agreement with any pre-paid program at martial arts studios and other training facilities is that a pre-paid program is non-refundable. That is why such a large discount applies to the deal.

After a month of training, Richard suddenly became hostile and demanded his money back. However, this was not the deal and our policies regarding this matter were clearly posted as required by law. Richard took our business to small claims court over the matter at which time we won the case. Richard then refuted the judgement which was re-confirmed by the Superior Court of California. So  the state of California has now told Richard Stearns two times that he is wrong. I find it hard to believe that the judge was "bad".

Finally, I would like to say that as small business it is a shame that people like Richard Stearns take advantage of our kindness and find it acceptable to post libelous reports like this one on the Internet.  As many of us know, you can't make everyone happy. My husband Brian and I make every effort to assist our students and support our community. We have hundreds of happy students who will verify. To say that my husband is "all about the money" as Richard has put it, is not only rude it is
completely false. Our studio charges no enrollment fees, no testing fees, gives the student a free uniform when they enroll, doesn't require long-term contracts, and charges one of the lowest rates around for training.
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