- Report: #314230
Report - Rebuttal - Arbitrate
Complaint Review: WeHaul Moving, Nationwide Relocation,Stefano Disorbo,Camille Weston
WeHaul Moving, Nationwide Relocation,Stefano Disorbo,Camille Weston6245 Powerline Rd #202 Fort Lauderdale, Florida U.S.A.
WeHaul Moving, Nationwide Relocation,Stefano Disorbo,Camille Weston SCAM, MISLEADING ADVERTISING, LIARS Fort Lauderdale Florida
*Consumer Comment: Good business experience
*UPDATE Employee: We Haul Moving
*Consumer Comment: That's a Pile and You Know it
*UPDATE Employee: We Haul Moving
*Consumer Suggestion: A Alliance not licensed?
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She called again an hour before they were closing for the day on 12/31/2007 and advised that their rates were going up on the first of January 2008 and I could "lock in" the rate of $2,788. with a "deposit" of $950. She also assured that I would have 5 business days to cancel and get my deposit back even tho my move date was to be scheduled for January 5th, 2008.
On January 2nd, 2008 at approx 3:15pm Mt Time, another WeHaul rep, Lisa, called and stated that Camille Weston had under-estimated my inventory and that they
needed another "deposit" of $1300. Lisa assured me that in the end I would only pay according to the actual weight of my moving load. I was 3 hours driving time and on my way home when she called, so I did not have access to paperwork or the Internet. I told her to cancel my request and that I did not want to do business with them She then told me that they would keep my initial deposit of $950.
I felt between a rock and a wall! I asked both Lisa and Camille what WeHaul was being paid and neither one of them would or could answer the question. They contracted a local moving company to actually do the moving and packing, A Alliance Moving and Storage. I ended up paying WeHaul a total of $2,295.93 and A Alliance Moving an additional $3,186.21 for a grand total of $5,482.14. I was not provided with any kind of disclosure information or anything about the fees that WeHaul charges. We Haul charged approx 72% of the actual moving costs paid to A Alliance Moving. WeHaul has offered to refund $203.44!! How do they arrive at their charges??? Very Stressful!! What a RIPOFF!!! BEWARE!!
San Diego, California
This report was posted on Ripoff Report on 03/03/2008 11:47 AM and is a permanent record located here: http://www.ripoffreport.com/r/WeHaul-Moving-Nationwide-RelocationStefano-DisorboCamille-Weston/Fort-Lauderdale-Florida-33309/WeHaul-Moving-Nationwide-RelocationStefano-DisorboCamille-Weston-SCAM-MISLEADING-ADVER-314230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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