• Report: #428650

Complaint Review: Wealth Information Network

  • Submitted: Thu, February 26, 2009
  • Updated: Thu, February 26, 2009

  • Reported By:Broken Arrow Oklahoma
Wealth Information Network
2800 Kendalwood Parkway, Suite D, Kansas City, Missouri U.S.A.

Wealth Information Network, WIN Coaching, WIN Team Fails to Refund after many promises to do so, no coaches available to schedule Kansas City Missouri

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In December, 2008, I was called by their telemarketer, spoke with him for almost an hour, and agreed to sign up for their Forex mentoring program. The next day a "scheduler" called to arrange for mentoring, but then explained that she had no coaches available when I requested them. Then said she had none at all for any timeslot until next year. Then said her "scheduling software needed to be cleaned out."

I immediately called and emailed back to cancel my contract, which was within the 3-day recission period. They promised to credit my credit card the full price of $3600 but it might take up to 2 billing cycles.

In February I called numerous times and could not talk to "Rachel" who is "my customer service rep," because she was sick.

Finally after a week, I spoke with Mark (her supervisor) who was very rude, but promised to put the refund through - though it might take 5-7 days.

After another week, still nothing in process according to my bank.

Broken Arrow, Oklahoma

This report was posted on Ripoff Report on 02/26/2009 08:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wealth-Information-Network/Kansas-City-Missouri-64119/Wealth-Information-Network-WIN-Coaching-WIN-Team-Fails-to-Refund-after-many-promises-to-428650. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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