• Report: #706051

Complaint Review: Web of Trust

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  • Submitted: Mon, March 14, 2011
  • Updated: Tue, March 29, 2011

  • Reported By: TellingIt — Los Angeles California United States of America
Web of Trust
Internet United States of America

Web of Trust WOT Scam - possibly worse Internet

*UPDATE Employee: Rebuttal

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This is supposedly a safe browser add-on that will help protect against dangerous or fraudulent websites. Users are supposed to rate sites good or bad. But WOT actively rewards users who specialize in giving negative reports. Some of their top-rated users have done tens of thousands of negative reports, and it is obvious they are not really rating sites accurately. WOT's own statistics show that the overwhelming majority of ratings are negative. The developers of WOT are in the business of selling security seals for websites, so they have a vested interest in making website owners afraid of negative ratings. It is typical for harmless websites to have negative ratings, which cause scary warning messages to pop up in the browser of anyone who has installed with WOT plugin. If the website owners aren't using WOT, they may never even know they have been targeted. At the same time, there are a number of dangerous or fraudulent sites which have no ratings or good ratings from WOT. Overall, the ratings are worthless to consumers and possibly very harmful to people running reputable online businesses. Then, when you realize that this plug-in is worse than useless and uninstall it, it is never really completely uninstalled, but leaves hidden traces behind, in the same way that spyware does. Stay away from this terrible product.

This report was posted on Ripoff Report on 03/14/2011 09:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Web-of-Trust/internet/Web-of-Trust-WOT-Scam-possibly-worse-Internet-706051. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Rebuttal

AUTHOR: Sami Tolvanen - (Finland)

> But WOT actively rewards users who specialize in giving negative reports.

Users who give negative ratings are not treated any differently from others.

> Some of their top-rated users have done tens of thousands of negative reports, and it is obvious they are not really rating sites accurately

Many of the most active users are focused on investigating Internet scams, which explains why they primarily leave negative comments.

> WOT's own statistics show that the overwhelming majority of ratings are negative.

You are looking at the comment statistics. Comments aren't ratings and 90% of all websites have a good reputation. You can learn about the difference here:

http://www.mywot.com/wiki/FAQ#Ratings_vs._comments

> The developers of WOT are in the business of selling security seals for websites, so they have a vested interest in making website owners afraid of negative ratings.

WOT sells trust seals to websites that have earned a good reputation and thus has no vested interest in rating sites poorly:

http://www.mywot.com/wiki/FAQ#Selling_trust_seals_means_reputations_can_be_bought

> At the same time, there are a number of dangerous or fraudulent sites which have no ratings or good ratings from WOT.

Do you have examples? Also read this:

http://www.mywot.com/wiki/FAQ#But_I_don.27t_agree_with_a_reputation.21

> Then, when you realize that this plug-in is worse than useless and uninstall it, it is never really completely uninstalled, but leaves hidden traces behind, in the same way that spyware does.

The add-on is not spyware. It's currently recommended by Mozilla, Google, and Opera and the source code is available for anyone to examine:

http://www.mywot.com/wiki/FAQ#The_add-on_is_spyware_or_adware

> Stay away from this terrible product.

Here's a different point of view from someone who isn't anonymous:

"Browsing the Web with the Web of Trust extension gives a completely different sense of security," said Christen Krogh, Chief Development Officer, Opera. "Instead of browsing alone, you have millions of people helping point out what sites are trustworthy, are safe for your children, and respect your privacy. No matter how you use the Web, Web of Trust is an essential tool to browse safely in today's sometimes uncertain environment."

http://www.opera.com/press/releases/2011/01/27/
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