• Report: #985505

Complaint Review: WebCreationUK

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  • Submitted: Fri, December 21, 2012
  • Updated: Mon, January 21, 2013

  • Reported By: William — Motherwell Internet United Kingdom
WebCreationUK
Fore St Internet United States of America

WebCreationUK WCUK Took my money hit me with crap webites from a free website builder! Wiltshire, Internet

*REBUTTAL Owner of company: WebCreationUK

*Author of original report: Webcreationuk

*Author of original report: Money back

*Author of original report: Looking for this report to be removed

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Webcreationuk.com


This company are ripoffs.  We were quoted 600 for them to build us a new clean modern easy to read custom built website for our business but instead they used a free website online building tool that anyone can get and the design was shocking.  They were rushing the job that much they still left the coding inside the CSS file with the link to the free website they used.

We ended up sending them a drawing of the design we wanted.  Each time they were happy with the work they had carried out they sent us a jpeg image for our approval. 

Eventually they got it to a point were we were reasonably happy with it and we paid them in total (including deposit) 222.00.

They then moved onto the coding and sent us another preview. On this preview the website was showing much larger than we had approved and looked absolutley terrible showing signs of poor coding with banners not reaching from one end of the screen to the other.

When we approched them about the size of the web page we were advised that this is what we approved (we still the original emails showing that it is not) and that we would need to pay an upgrade fee to change it.

So we decided to look at the codes to see were they had gone wrong and this is how we discovered they were using a free online website building tool. We have asked them for our money back (minus the deposit) and the response we had was that they dont work for free.

Firstly, they bearly done any work and secondly that is what a deposit is for.



We are now going to take this company to the small claims court for a full refund and compensation for loss of time.  

This report was posted on Ripoff Report on 12/21/2012 12:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/WebCreationUK/internet/WebCreationUK-WCUK-Took-my-money-hit-me-with-crap-webites-from-a-free-website-builder-Wil-985505. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
3Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

WebCreationUK

AUTHOR: WebCreationUK - (United Kingdom)

We have resolved the issue that this client was concerned about - to the satisfaction of both parties involved. It is regrettable that this site refuses to remove posts that have been settled, as it hinders the resolution process.
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#2 Author of original report

Webcreationuk

AUTHOR: William - (United Kingdom)

I did have some issues with my website from WebCreationUK, but these have all been resolved now. Unfortunately, I didn't realise that once you've placed a posting on this website, you can't remove it shame really!
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#3 Author of original report

Money back

AUTHOR: William - (United Kingdom)

I have requested that Ripoff remove this report that I added, which they have refused to do.

Due to this we will not be getting our money back from WebcreationsUK !!!!!
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#4 Author of original report

Looking for this report to be removed

AUTHOR: William - (United Kingdom)

Please can you remove this report?  Thank you
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