- Report: #3922
Report - Rebuttal - Arbitrate
Complaint Review: WebHosting.Com Ltd.
WebHosting.Com Ltd.150 York St. Suite 1900 Toronto, Canada U.S.A.
WebHosting.Com high staff turn over, NO consistency and service * UPDATE ..They've changed their name ... again!
*0: Warning: They've changed their name ... again!
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My current problems do not include uptime or reliability, they finally curred that for now.However, these are my four main problems or questions if you like;
1] They recently changed the type of domain control panels I am using for the four main domains I have on my dedicated Unix Sun Box. I cannot make heads or tails out of the new control panels.
2] with regards to the new panels above, virtual customers paying as little as $50 per month get a state of the art easy to use control panel, complete with a linked easy to use cgi bin. Dedicated customers, seem to get a swift kick in the gazoo!? Yet this guy is paying $750 CDN per month which would cost him only about $250 CDN as a virtual customer, and I would get more goodies to boot!
3]Since they installed the new panel I cannot telenet to my dedicated box properly. Certain comand lines no longer work.
4] Storage capacity of the box seems considerably less than the 6 gigs I am supposed to have. I often wonder if I really do have a dedicated Box! I can only assume that I do.
I currrently get an irritating email, every 15 minutes, stating that I have used >95% of my storage. When I add everything up, it only comes to about 1 to 1.5 gigs MAX!...............What do they tell me to do when I complain or ask a simple question?! FILL OUT A F*@king WORK ORDER!
For $750 a month I am honestly starting to look for a new server. Although cheaper than most services, they are just way too frustrating to deal with at times. You can seldom if ever get through during the day and their live on line customer service chat is a total waste of time.
They must have a very high staff turn over, even by the current Internet Employment Standards. I am always having to talk to someone different about the same problem. I'll just get someone who is enthusiastic it seems, and they are ready to provide me with a solution, then, wam ...they are gone.
This report was posted on Ripoff Report on 11/26/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/WebHostingCom-Ltd/Toronto-Canada-M5H-3S5/WebHostingCom-high-staff-turn-over-NO-consistency-and-service-UPDATE-Theyve-changed-3922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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