- Report: #911329
Report - Rebuttal - Arbitrate
Complaint Review: Web.com
Web.com Register.com Billing ripoff, breach of promise. third rate service. Internet
*General Comment: Each complaint about them is followed by the same response by the company
*Consumer Comment: Webfloss.com is on it!
*Consumer Comment: Register.con Web.con
*Author of original report: Simarly affected people need to file a class action suit
*Consumer Comment: Thank you for sharing your story - this company needs to face prosecution
*Author of original report: Web.com are not serious
*UPDATE Employee: Response from Web.com
They spent over two hours in a phone interview as they said it was necessary to gather info for this "professionallly designed" site I was getting. After a week passed by and hearing nothing, I call. They say it's being worked on. A few minutes later I get an email saying the site's ready.
I was horrified when I went to the "professionally designed" website. It was amateurishly, and it was only a webpage. It was what you'd expect a first-timer using free web design software to come up with.
I called Web.com and asked to speak to a manager. I was promised a call back. It never happend. FOUR OCCASSIONS I CALLED, AND THEY NEVER RETURNED MY CALLS!
I then removed my domain from Register.com to Godaddy. Weeks later, Register.com sends me an email invoice for $94.95. I immediately call. I get bounced around from web.com to register.com Web is saying Register billed you. I'm saying the only business I had with Register was the purchase of a domain name. Register is sending me to Web.
Eventually they cancelled the bill. But then another invoice comes - this one for $40 for facebook marketing. The money is TAKEN from my Paypal account by Register.com. I am questioning the legality of Register.com billing for Web.com!)
Remember I've had no site for several weeks. NEVER approved the piss-poor website which was a web page. Yet I'm being billed.
I get bounced around again to get back my money. I persisted.
I want to persue legal action against them both!
This report was posted on Ripoff Report on 07/12/2012 10:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Webcom/internet/Webcom-Registercom-Billing-ripoff-breach-of-promise-third-rate-service-Internet-911329. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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