• Report: #554199

Complaint Review: Webex

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  • Submitted: Thu, January 14, 2010
  • Updated: Thu, January 14, 2010

  • Reported By: Darren — Johannebsurg Other South Africa
Webex
Internet United States of America

Webex debited my credit card for $1000 with no authorisation, for a product I did not order Internet

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On the 15th August 2009, I canceled my companies Webex account. I received confirmation of this cancellation from Webex by e-mail.
Monthly Credit Card charges also stopped going through the company credit card.
The company no longer uses Webex, and I am the only person who has the company CC account details.

On the 3 Jan 2010, Webex debited the CC with $1000.

This was not approved, authorized, agreed etc.

I have bee in constant attempted communication with Webex since then. This is difficult and expensive as I am in South Africa, so telephone calls cost a fortune to support, and the time zones mean I can never find any one in the office. Support is unhelpful and un empowered.   I e-mail every day. Each time geting more and more threatening. i am now threatening legal action.
This is at best fraud, at worst, theft, by a major multinational organization.

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This report was posted on Ripoff Report on 01/14/2010 02:28 AM and is a permanent record located here: http://www.ripoffreport.com/r/Webex/internet/Webex-debited-my-credit-card-for-1000-with-no-authorisation-for-a-product-I-did-not-orde-554199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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