• Report: #448700

Complaint Review: Webloyalty.com, - Reservation Rewards; Richard Fernandes And Marty Isaac

  • Submitted: Mon, May 04, 2009
  • Updated: Mon, May 04, 2009

  • Reported By:Barrington Illinois
Webloyalty.com, - Reservation Rewards; Richard Fernandes And Marty Isaac
101 Merritt 7 Ste 4 Norwalk, Connecticut U.S.A.

Webloyalty.com. - Reservation Rewards - Richard Fernandes And Marty Isaac Opened a membership and charged my credit card without me being aware that was what was happening Norwalk Connecticut

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Opened an email and was NOT aware that I had created a memebership with Reservation Rewards, or that my credit card was being charged.

When I saw the charge on my credit card bill, called the 800 number provided to cancel membership and get a refund. Membership was cancelled, but was told no refundwould be processed, because there was no charge to credit card.
Woman on the phone just told me I was wrong; and I quote 'No one here will be sending you any credit'.

Tried calling the Company SR VP, Marty Isaac, he never answers his phone.

This is a highly suspect group of companies with very deceptive business practices.

Better Business Bureau currently has 100's of complaints with the same story line.

Barrington, Illinois

This report was posted on Ripoff Report on 05/04/2009 02:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Webloyaltycom-Reservation-Rewards-Richard-Fernandes-And-Marty-Isaac/Norwalk-Connecticut-06851-1060/Webloyaltycom-Reservation-Rewards-Richard-Fernandes-And-Marty-Isaac-Opened-a-members-448700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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