• Report: #137076

Complaint Review: Webtransact, Bargain-hotels

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  • Submitted: Thu, March 31, 2005
  • Updated: Thu, March 31, 2005

  • Reported By:metairie Louisiana
Webtransact, Bargain-hotels
webtransact.com, bargain-hotels.com Nationwide U.S.A.
  • Phone: 925-677-7283
  • Web:
  • Category: Hotel

Webtransact.com, Bargain-hotels.com ripoff charged credit card withought my authorization have not refunded my money yet California

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Last Wednesday, March 23, I booked a hotel room through this website. About an hour later, someone from the company called to inform me that the hotel was not available. I then, through an email, requested no service from the company, and said that if my credit card was charged, I would take legal action. I received an e-mail from the company saying they would obey my requests. Upon viewing my bank account online Monday morning, I noticed a charge of $385.00 to my credit card, by that company. I have spoke to several people on numerous occasions within the past five days, and the best answer I have recieved is that my account will be refunded within 7-14 days, which is ridiculous. It should not have been charged in the first place.

Because of this company's mistake, my bank account is a mess. Several overdraft charges have been issued to my account, which have continously made my bank acount have a negative balance over the past few days. I nor my lawyer have not been able to speak with anyone who seems to be in charge, even after 10 phone calls and 4 messages taken by the other phone operators. This is beginning to sound like a hoax.

Brooke
metairie, Louisiana
U.S.A.

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This report was posted on Ripoff Report on 03/31/2005 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Webtransact-Bargain-hotels/nationwide/Webtransactcom-Bargain-hotelscom-ripoff-charged-credit-card-withought-my-authorization-137076. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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