- Report: #723016
Report - Rebuttal - Arbitrate
Complaint Review: Wedding Dresses 100
Wedding Dresses 100Internet United States of America
Wedding Dresses 100 Received wrong dress and veil, company refuses to take it back. Internet
I used the chat option on their website to notifity them about the problem, where I was then instructed to send a picture of the dress to their support address. After having done this I received an email telling me that the dress was fine and that I should keep it. Several email were sent from my part explaining what was wrong with my order and asking them for a refund. Several of those emails were also ignored and only answered whenever I would use their chat option to complain. Every time the emails would say that they couldnt help me and that I should keep the dress as it was.
Out of the 170 dollard that i spent on my order, the company offered to only refund me a total of 40 dollars to not file any complaints against the company. After I refused they continued to ignore my complaints and neglect my emails.
This report was posted on Ripoff Report on 04/28/2011 01:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wedding-Dresses-100/internet/Wedding-Dresses-100-Received-wrong-dress-and-veil-company-refuses-to-take-it-back-Inter-723016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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