Like many others, I researched natural weight loss solutions online. I came across Tava Tea, which promises amazing health benefits and weight loss. The website seemed real to me. It was Trade Marked, well written, and included supporting claims... I fell for it, Hook Line & Sinker!!!
After I hadn't recieved my order after 30 days, I emailed the company. I recieved a prompt email from a representative, they promised my order would be re-shipped within 5-10 business days.
I waited that time, still nothing. Soooo... I sent another email. The response I got was that the product was delayed and to wait an additional 3 business days.
After 51 days, I demanded my money back. Once again I was promptly contacted and was informed I would see a full refund within 10 business days.
Hence this complaint! 63 days later I am over the whole candy coated, dancing around false guarantees.
At this point, I'm guessing I'm going to have to suck it up and move on.
With that being said, if I can't get my money back, I hope to at least get the word out to derail anyone from remotely purchasing from this company.
Trust me... they look legit. They act legit. But, try to get your product, or money back and you can wait your life time hindging on false hopes.
The phone number is an internation number, so unless you would like to throw more money in their pockets... FORGET ABOUT IT!
Save your hard earned cash and either join the gym, give to a charity, or save it for a rainy day. At least you'll know you weren't a victim of yet another BS SCAM!!!