- Report: #1021416
Report - Rebuttal - Arbitrate
Complaint Review: Weight Watchers
Weight Watchersun known Internet United States of America
Weight Watchers Hasan Membership cancellation ripoff ,Beware, un known, Internet
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This person never answered my questions directly and turned around and cancelled my membership using the expiration date of 3/18/13, which makes me have to pay another $18.95 for the Month of March. I sent another email and this time received an email from Hasan informing me that upon researching my records, my membership was cancelled on 2/20/13 and therefore I am not due a refund. The date of 2/20/13 was the date that Hisham (The Customer Service Associate for Weight Watchers put into the system to cancel my membership) and I will most likely be charged for the month of March. To sum this up: I cancelled my membership in November and do not use it since , Weight Watchers kept taking money from my account for January and February and I had cancelled in November. I emailed Weight Watchers and explained this at which the Customer Service Associate cancels my membership in their system and uses the expiration date of 3/20/13 at which will add another $18.95 to my card. They will not recognize that they made a mistake and will not return the money to my account, so they get away with $56.85, that I never got the use of. The free site that I mentioned found is (((REDACTED))) .com . I found it to be pretty much the same as weight watchers except that it is free.
sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
This report was posted on Ripoff Report on 02/28/2013 06:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Weight-Watchers/internet/Weight-Watchers-Hasan-Membership-cancellation-ripoff-Beware-un-known-Internet-1021416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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