• Report: #351744

Complaint Review: Wellington Companies, LLC

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Tue, July 15, 2008
  • Updated: Tue, July 15, 2008

  • Reported By:Crivitz Wisconsin
Wellington Companies, LLC
P.O. Box 231 Horsham, Pennsylvania U.S.A.

Wellington Companies, LLC Deceptive Advertising & Unfair Reimbursement Level for Old Gold Rings Horsham Pennsylvania

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

In short, Wellington states in their advertisement that it's "110% guaranteed to get (you) top dollar by mail" for your old gold, silver, platinum, etc. In reality, they only compare themselves to their internet competitors, and offer very little for the gold you are selling them. In this instance, I had sent them two gold rings, weighing 4.3 pennyweights (roughly a quarter ounce), each being made of 10 karat (10K) gold. Now, first of all, Goldpaq (Wellington's Trade Name?) does not mention anywhere in their advertisement, or on their website, what the going rate is for scrap gold, nor do they mention what percentage of this value they are willing to pay. I had assumed when they mentioned that they paid "Top Dollar" that they were going to offer something comparable to at least half of the scrap value for the rings that I had sent to them. If they had been at least half-way reasonable, they should have sent a check for at least $50.00 for the gold, taking into consideration the karat value, the mass, and the scrap gold market price, minus a very substantial business profit. They do offer a 10-day return policy, which is a good start, but that assumes you know you're being low-balled on the value, and can scramble fast enough to get your rings back. Unfortunately, I missed their brief return time frame, and got taken to the cleaners!

After calling a reputable regional jeweler, I began to realize just how badly this Wellington "limited liability company" had short changed me. After speaking with their staff, I was given a rough estimate for the value of one of the rings as being between $125 and $175. Perhaps a bit high, but with Gold selling for roughly $900 per ounce, 10K gold being ~40% gold, the value of the gold itself would be in the 70 to 80 dollar range (plus the one ring had a stone and a small diamond). Understandably, they get scrap value from a processor, have overhead, etc., but I could have taken that same set of rings to a closer Jeweler, and had gotten approximately 10X what Wellington / Goldpaq has offered me. Had I know what their rates were, rather than the vague "Top Dollar Guarantee", I would have gladly made the round trip to a reputable Jeweler!!
What I am planning on asking Wellington is for a return of an equal weight of scrap gold, and a promise to be very forthright & upfront with what they will pay in return for the scrap jeweleries' gold/silver/platinum content, with a better way to estimate this on their website. Basically, to tell us what they offer per ounce or pennyweight of 10, 12, 14, or 24K gold, platinum, etc., and what a typical ring (let's say a wedding band) might weigh, to give the customer some idea of prices.

I suspect they intentionally neglect to mention this information, as a means of snookering us into sending in our old jewelery, not knowing the true value of what we are sending to them. So be forewarned, and check out other more reputable dealers in precious metals and jewelery before you offer it to Wellington!

Chuck xxxxxxxx
Crivitz, Wisconsin
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 07/15/2008 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wellington-Companies-LLC/Horsham-Pennsylvania-19040-9701/Wellington-Companies-LLC-Deceptive-Advertising-Unfair-Reimbursement-Level-for-Old-Gold-351744. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Wellington Companies, LLC

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory