• Report: #377859

Complaint Review: Wellness MD - Wellness Watchers MD

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  • Submitted: Wed, October 01, 2008
  • Updated: Fri, October 03, 2008

  • Reported By:Largo Florida
Wellness MD - Wellness Watchers MD
www.wellnesswatchersmd.com Internet U.S.A.

Wellness MD - Wellness Watchers MD Credit card scam Internet Internet

*Author of original report: company cooperation

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I just read a report filed against this company on your site. I felt the need to file another. I also read the rebuttal from Wellness Watchers MD. In my case, I have not received any emails, phone calls or postal mail from this company. Granted, I have filters on the email account so any unsolicited correspondance would/could have been eliminated via spam. However, I do not have any such protection on my phone or postal mailbox. If I was sent anything via postal mail, it never made it. I read every piece of mail I receive, even the junk mail and nothing has come from either name used by this company. If any phone contact was illicited, I never spoke with anyone from this company and no messages have been in my voicemail from either name used by this establishment. I do not think that there would be an issue with all three forms of communication. So far, I have only been charged $1.00 per my credit card statement on 09-04-2008. When my statement arrived on 09-16-2008 I immediately began calling the number listed for this company and have only gotten a recording. The only information on my credit card statement was a telephone number for this company (800-591-6383) and the charge listed from wellness md. No location, no explanation of what the charge was, no account number and I had no idea what this was. After having issues with the phone number provided, I decided to research this company via the internet. However, only being provided the name wellness md on the statement - I was unable to find a direct website. I did , however, find countless complaints on several fraud alert sites about charges to credit cards that were unauthorized. Also, similar experiences as mine in that no email, telephone or postal mail contact had been received. Also listed in these complaints were the issues such as mine with trying to contact this company for a resolution. These same issues continued to be noted, such as only getting a recording on the "800" number and no other information for follow - up. From the many complaints, I was able to obtain the website information under the name Wellness Watchers MD, not Wellness MD as the charge is listed on the credit card statement. I have sent an email to support@wellnesswatchersmd.com on 10-01-2008. This is when I finally found information to link the two together. I wrote an email request that no further charges be issued to my card as I had not received any goods, services or communication from such a company. Hopefully, they will honor this request. As of 09-16-2008, I had only been charged $1.00. I do not have my statement yet for any new charges that my have been submitted. If I signed up for anything from this company, I was surely unaware of it. If so many people are having these same issues, it seems there is validity to these claims. If enrollment was really authorized, straight forward and legit - why are there so many complaints of fraud. I feel their tactics are underhanded at best, especially when resources are not provided to the consumer to cancel something that is apparently marketed as a "Free Trail Period". I may have signed up for something in some fine print somewhere, but I'm not sure I did. Regardless, I never received anything from this company by any means of communication stating that I was enrolled in something, that I had x number of days to "try" their product or service or any information on how to cancel said enrollment. I was lucky enough to get a statement within 15 day window from my credit card and noticed the charge. But even with that information, was unable to contact this company to find out what the charges were, what the product or service was or any options avaiable without much research and time. Having just sent the email today, after having to research a way to get in contact with this company - 27 days after my credit card was charged, I do not know if any more charges have hit my card or how this company will handle my personal situation. I hope they will, in turn, rectify my situation in a professional manner unlike the circumstances continually voiced by 100's of people about wellness md on many internet fraud alert sites.

Nancy G.
Largo, Florida
U.S.A.

This report was posted on Ripoff Report on 10/01/2008 10:55 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wellness-MD-Wellness-Watchers-MD/internet/Wellness-MD-Wellness-Watchers-MD-Credit-card-scam-Internet-Internet-377859. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Author of original report

company cooperation

AUTHOR: Nancy g. - (U.S.A.)

Wellness MD/Wellness Watchers MD cancelled my enrollment on 09-29-2008 with no other charges after the $1.00.
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