• Report: #424052

Complaint Review: Wellness Watchers MD / BCM Direct

  • Submitted: Sat, February 14, 2009
  • Updated: Tue, March 03, 2009

  • Reported By:Amherst Texas
Wellness Watchers MD / BCM Direct
366 Nassau St. Princeton, New Jersey U.S.A.

Wellness Watchers MD, BCM Direct Wellness Watchers Make You Ill Princeton New Jersey

*Consumer Suggestion: Improved Customer Service Wellness Watchers MD

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While on the Sexy Celebrity Teeth Whiteners website (and this is also a big scam) I unwittingly clicked on a tab for a $25.00 gift certificate, thinking it was pertaining to the teeth whitener. I did not sign up for anything with Wellness Watchers MD.

The next day I discovered a charge had been made to my card in the amount of $1.83. I called the number for Customer Service, 800-591-6383, and after some time on hold I did get through to a representative. I told the representative to cancel any information related to me and to remove the $1.83 charge from my account, because I had not agreed to anything with their business. The representative said he would do as I asked.

The next day, I checked my account and found that not only had the $1.83 not been removed, but another charge of $1.83 had been added. I am now afraid that the monthly charge of $29.95 may be added to my account.

I suppose my next step will be to cancel this card and get a new one. I have certainly learned a lesson! Can anything be done to stop these scammers?

Ms.Tipp
Amherst, Texas
U.S.A.

This report was posted on Ripoff Report on 02/14/2009 04:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wellness-Watchers-MD-BCM-Direct/Princeton-New-Jersey-08540/Wellness-Watchers-MD-BCM-Direct-Wellness-Watchers-Make-You-Ill-Princeton-New-Jersey-424052. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Suggestion

Improved Customer Service Wellness Watchers MD

AUTHOR: Robert - (U.S.A.)

Hello, I am with WellnessWatchersMD. We would like to apologize for any problems that some of our customers have been experiencing. We have recently made improvements to our customer service system as well as our phone system. Please contact us via email at support@wellnesswatchersmd.com or by telephone at 1-800-591-6383 and we will resolve your issue promptly. Thank you for your patience!
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