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Report: #371587

Complaint Review: Wells Fargo Auto Finance - Phoenix Arizona

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  • Reported By: Anaheim California
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  • Wells Fargo Auto Finance P.O. Box 29704 Phoenix, Arizona U.S.A.

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I took out a car loan with wells fargo auto finance May 22, 2006. since day one my account has been tampperd with. I have spoken to several people over the period of two years.

The first issue that has gone on is they have placed auto insurance on my vehicle since day one. The proof of insurance was not valid, the insurance card was not accurate this is what a wells fargo collection agent told me out of the PA office. I was then give numbers to contact Balboa insurance company who, is the company who places the actual insurance on the account. They infrom me they need to contact my insurance company to get this information, via a phone call fax or writen letter.

This happends Wells Fargo Auto finance co, still keeps the insurance on the account and being that I am not paying for the additional amount of insurance I am place past due and late. this is because I am only paying the regular schedule payment amount. Keep in mind Balboa insurance has received the paper work form my insurance Co, and they have not called thier department at wells fargo to delete the insurance.

So being that Wells fargo did not recevie any informations supporting verrification of the vehicle insurance from Balboa they will not remove the insurance. I contact the both partys via Three way, and they inform each other of the error, Balboa informs Wells fargo to delete the insuarance Wells fargo says it will take 10 to 15 business days. this is in december of 06 going into 07 in about 2 weeks.

Come Feb 5th of 2007 my vehicle is repossesed. Due to non payment and past due from 05/22/06 - 02/05/07 what ever days that is, I am past due I owe 3k including late fees and money to redeem my car.

I pay it the total amount and the redemption department states if I want my car back "I better coroporate" The lady who is charge of my accoutn is just unprofessional, rude has this DMV worker attitude. I have to endure her sarcasim and harsh tone of voice as if I am a child and she has to scold me.

I am rediculedabout why I did not pay my car, I sign an legal contract and I did not hold up to it. I explain to her about the insurance, she says I have nothing further to say to you, fax me your paperwork. gives me the fax number and all the supporting documents for the loan. Check stubs driver license refferances and 3 months of pay stubs just like if I was taking a loan agian.

this is on a friday all this happends she goes home at 3 pm est. so I am in california so she says she will complete it on Monday for me to call back. Keep in mind I have been on the phone since 6:30 am PST with Wells Farg. I western Union the money to them at 9:30 am yet they refuse to release my car.

So I am going to aquire holding fees from the agency who took my car. Wich is another 550.00

I get my car back one week later. car is current and I am paying on time two payment a month 275 before the 15th of the month and 500 on the 20th of every month.

They still attach insurance on my car after may of 07 back from 11/07-the current day.

I clear it up they credit my accoutn do not reverse any of the so called late fees and they dont report me being on time. they dont refute the late fees or number of days late to any of the credit agencys.

this stays on my account. They refuse to help clean a mess that they created on my account.

So lets move forward. Wells Fargo place my car past due and adds more late fees. Plus they add insurance on the car agian. I have had the same insurance company since 11/07 as to this date thsi company has repossed my car 3 times. and added over 5k in late fees 2500k in insurance and the repo department and payment processing department says some one is tampering with my account.

I have been trying to get out of the loan since 07.

Is there enough people who have this problem, so I can do a classaction lawsuit. they have wronfully repossed my car and they need to be investagated. There has to be some one that can help. This department or auto finace group has done so much it is not even a joke.

I work in finance and conduct regular audits, and know the way they are tampering witht he accoutn some one is stilling or apply payments to some one eleses account.

Hernandez
Anaheim, California
U.S.A.

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This report was posted on Ripoff Report on 09/10/2008 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/wells-fargo-auto-finance/phoenix-arizona-85038-9704/wells-fargo-auto-finance-fraudfraud-intentional-default-phoenix-arizona-371587. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
1Employee/Owner

#5 Consumer Suggestion

Regarding Fraud Claim Against Wells Fargo Auto Insurance

AUTHOR: JamieLegalApprentice - (United States of America)

POSTED: Thursday, April 19, 2012

Hello. I am a Legal Apprentice at a New York law firm, and I am responding to posts made by Wells Fargo auto customers who have been charged for Collateral Protection Insurance or CPI. Our law firm is currently investigating this type of conduct. Please contact me at your earliest convenience to discuss your experience. My email is jamie.song@balestriere.net

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#4 Consumer Suggestion

Wells Fargo is UNPROFESSIONAL

AUTHOR: Jewelry Lady - (United States of America)

POSTED: Tuesday, June 29, 2010

Its ashame.  I have had the same experience with them.  They are unprofessional and just plain rude.  I finally got my situation straight but not without long hard work! I can't wait to pay this car OFF and be DONE with Wells Fargo Auto Finance!

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#3 REBUTTAL Individual responds

getting ripoff by wells fargo auto fianance

AUTHOR: Finet Pino - (United States of America)

POSTED: Wednesday, May 12, 2010

I having the same situation with wells fargo auto finance it anyhing out there that can help me i bouth this vehivle on 05/2005 for the price of 23,836 and i already made 53 paymnent for the amount of 587.85 and they are telling me i owe $10,887 and they already repo my car iand i got back what can i do i need help from a lawyer please advise


 


finet pino and nancy pino


las vegas

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#2 Consumer Comment

CONSUMER ALERT!!! 'Google' this- CAR SALES: TRICKS OF THE TRADE- CONSUMER ALERT, and watch the secret video camera capture how Tori was SCAMMED.....

AUTHOR: Karl - (U.S.A.)

POSTED: Wednesday, October 07, 2009

when she went into a Car dealership to purchase a car. The bank that received her loan documents was obviously SCAMMED too, wouldn't you agree? She only made $1,000 per month, but with the stroke of a pen it was made into $1,800 per month, correct?


WELCOME TO AMERICA- IN FRAUD WE TRUST!
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#1 Consumer Suggestion

Wells Fargo Auto Finance Repo practices

AUTHOR: KDS - (USA)

POSTED: Tuesday, October 06, 2009
I work for a law firm that specializes in class action consumer cases.  We are currently in litigation against Wells Fargo for certain practices involving the charges in auto repossessions.  We are very interested in talking with individuals who have had a repossession experience with Wells Fargo sometime within the last four years.  There are opportunities to not only assist in the prosecution of the current case, but also to serve as a class representative in related litigation we are moving forward with in the very near future.  We would welcome the chance to speak to anyone about all of this if you are interested.
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