• Report: #1015387

Complaint Review: Wells Fargo Bank N.A

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  • Submitted: Sat, February 16, 2013
  • Updated: Sat, February 16, 2013

  • Reported By: Paul A — Naples Florida United States of America
Wells Fargo Bank N.A
420 Montgomery Street, San Francisco, California United States of America

Wells Fargo Bank N.A Credited $19011 to the wrong account. Now they wont refund the money. San Francisco, California

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Here are facts.

  • On Dec 5th I sold about 2000 shares held through the company scheme.  This amounted to $19011.24

  • On Dec 10th these were settled and a wire for the proceeds were sent from Computer Share UK (Citibank GB).

  • This wire was routed through Wells Fargo as intermediary bank and should have been forwarded to my account with Iberia Bank.

  • Wells Fargo directed the funds into one of their own customer accounts by mistake.

  • That customer spent $9261.24

  • After much chasing around the facts were discovered and Wells Fargo returned $9750.00

  • To date Wells Fargo have refused to return the balance of $9261.24.  They blame Citi Bank and Citi Bank blame Wells Fargo.

  • This has now been going on for over 60 days.
Everytime I manage to get hold of a contact at Wells Fargo they try and blame someone else. The facts are very clear. Wells Fargo credited the wrong account and are now refusing to make good the balance of $9261.24

This report was posted on Ripoff Report on 02/16/2013 01:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Bank-NA/San-Francisco-California-94104/Wells-Fargo-Bank-NA-Credited-19011-to-the-wrong-account-Now-they-wont-refund-the-money-1015387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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