• Report: #757444

Complaint Review: Wells Fargo Bank

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  • Submitted: Thu, July 28, 2011
  • Updated: Thu, July 28, 2011

  • Reported By: vickie — oklahoma city Oklahoma United States of America
Wells Fargo Bank
PO box 40039 Roanoke, Virginia United States of America

Wells Fargo Bank Wells Fargo Visa Card, Wells Fargo Mortgage, Wells Fargo Savings and Wells Fargo Checking WElls Fargo uses a Law called Off Setting to take newly widowed womans savings.Leaves her one dollar to live on. Roanoke, Virginia

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My husband died june 3rd unexpectedly. I informed Wells fargo where we had a joint mortgage loan,joint checking account, Visa Card in husbands name and Savings account in husbands name. We recieved noticed that our accounts were "linked" so assumed we where linked to all accounts. I notified Wells Fargo of my husbands death 3 days after he died. I was bombarded with mail from Wells Fargo and recieved at least two pieces of mail per day from them.  We had a life credit policy for the mortgage and I was told when we signed the mortgage agreement that it would pay off the house. It did not. It was only for fifty thousand and of that it only paid forty two thousand. Shame on us for not being more  aware and I still don't understand that one.

Still grieving and missing my husband terribly I knew I had to pay some bills and 3 weeks after my husbands death I got online to check our balances and to my shock  and horror of the $2000 dollars we had in savings there was only $1.00 left. The Visa Credit Card in my husbands name only had a balance of approximatly $3000.00, Wells Fargo just took all of our savings except for $1.00 and applied it to that credit card. When I called and asked where my money was they told me it was in my husbands name only and what they did was legal. I cried and said it might be legal but it isn't right. I begged the person I talked to to just let me have some of that money in which to live on. I was told it was in my husbands name and I had to go through probate to beable to talk to them further about this. This was just 4 wks ago.

Today  recieved a call from Wells FArgo wanting to know when I was going to make a payment on that same credit card! Now they'll talk to me huh? I directed them to a lawyers name.  I am just floored at their hard hearted approach. My utilites will be cut off within days. Their is no one I can ask for help from and that savings money would have enabled me to live until I found work. I did get a lawyer who is kind enough to float the filing fees for probate in which a small life insurance policy will be paid and title on the deed to our house will be changed that will not happen for at least 3 more weeks. The first four weeks after my husbands death is such a blur to me but i do know who, why and how Wells Fargo's treatment of family is when their family member recently dies.

This report was posted on Ripoff Report on 07/28/2011 01:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Bank/Roanoke-Virginia-240022/Wells-Fargo-Bank-Wells-Fargo-Visa-Card-Wells-Fargo-Mortgage-Wells-Fargo-Savings-and-Well-757444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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