• Report: #736536

Complaint Review: Wells Fargo Bank

  • Submitted: Fri, June 03, 2011
  • Updated: Sat, June 04, 2011

  • Reported By: Ticked Off Bank Customer — Kirkwood Pennsylvania United States of America
Wells Fargo Bank
420 Montgomery Street San Francisco, California United States of America

Wells Fargo Bank A horrific bank merger and/or takeover San Francisco, California

*Consumer Comment: Wachovia's Problems Not WF's

*Consumer Comment: Coast don't even read peoples complaint yet he judges them and find some way to blame them for the problem ando not hold the business accountable for there actions to be on the business

*Consumer Comment: Yep

*Consumer Comment: Good action by Wells Fargo

*Consumer Comment: So

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I have been sick to my stomach since Wachovia merged and/or was assimilated into Wells Fargo. WF's practices are unethical, their customer service representatives are rude beyond rude, and frankly I feel based upon my research into class action suits against them that they're yet another example of a towering financial institution who doesn't understand the meaning of assisting their customers unless doing so opens up an avenue for them to assess a charge against your account.  I have been trying to resolve an issue that occurred in the final weeks of my account ownership at Wachovia, and WF's answer has been that Wachovia's fault is not their own, and they continue to take money from my account as a set-off against charges levied against my old account.  They do so with no warning, just pull whatever balance is remaining at the end of the day and then when I have checks come in which I wrote with the account balance to cover them, they "bounce" them and slap me with an NSF fee.  I am (praise the Lord) in the process of swinging our direct deposits into a new institution and once that is accomplished, I will no longer have to deal with their thievery and uncooperative, bullying customer service.  

To those of you who are WF customers either by choice or merger, please PLEASE pay attention to your daily balance, and if you have a problem, don't count on or rely upon telephone customer service but present yourself at a branch where you can sit down with someone, write down their name and description, and document EVERYTHING.  

My next stop is the Better Business Bureau and the Attorney General's Office.

This report was posted on Ripoff Report on 06/03/2011 03:16 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Bank/San-Francisco-California-94104/Wells-Fargo-Bank-A-horrific-bank-merger-andor-takeover-San-Francisco-California-736536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Wachovia's Problems Not WF's

AUTHOR: Jim - (U.S.A.)

When Wells swallowed up Wachovia, they didn't buy any of the liabilities.  That was the condition they and the government agreed to.  The government promised to take on all liabilities Wachovia created.  I suppose your bad fortune is that it happened to be WF that bought Wachovia instead of BofA; once the institutions merged, your separated accounts were no longer separated.  As I said, bad fortune on your part.  WF is really no different than any bank because of uniform regulations, uniform practices, and uniform policies.  When I see people saying go to a Credit Union or another bank...it's like sending someone from one devil to another.

At the end of the day, it doesn't matter the institution.  It only matters how you personally play the game.  If you can't handle the practices at one bank, the next one isn't any better....  Best of fortune to you.
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Coast don't even read peoples complaint yet he judges them and find some way to blame them for the problem and not hold the business accountable for there actions.  I have been treated the same way.  Don't mind coast he Is another idiot business defender.
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#3 Consumer Comment

Yep

AUTHOR: mr rik - (USA)

Now they can add wackovia's 910 reports to their own 1680 today!
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#4 Consumer Comment

Good action by Wells Fargo

AUTHOR: coast - (USA)

Good action by Wells Fargo so the rest of us don't have to pay for your previously overdrawn account.
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#5 Consumer Comment

So

AUTHOR: Susan - (USA)

So  " take money from my account as a set-off against charges levied against my old account.  "

Wachovia/Wells Fargo or Joe's Bank, it wouldn't matter. Unless you can prove that the charges on your old account are wrong, you have to pay your debt.

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