• Report: #846816

Complaint Review: Wells Fargo Dealer Services

  • Submitted: Wed, February 29, 2012
  • Updated: Wed, February 29, 2012

  • Reported By: Cindy — Underhill Vermont United States of America
Wells Fargo Dealer Services
PO Box 168071 Irving, Texas United States of America
  • Phone: 877-250-2265
  • Web:
  • Category: Banks

Wells Fargo Dealer Services Wachovia Dealer Services Vehicle was repossessed for one payment behind and will not reinstate loan Irving, Texas

*Consumer Comment: Wells Fargo Bank, N.A

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Please share out to as many people as possible, I want to stop someone from making my mistake and try to help if they have. I bought a truck and took out a loan from WELLS FARGO DEALER SERVICES three years ago. At this time they have my truck because of a missed payment six months ago that I was never informed of and I need to pay off my whole balance of $9,500.00 to get it back they will not accept the missed payment of $250.00.

I have been told many lies about local laws that don't exist and they have refused to follow those that do.  Each person I have spoken to contradicts that last and one of the main reasons they gave for not reinstating my loan is the fact that they could not locate my vehicle when it was to be repossessed, however I am disabled and except for doctors appointments and running errands I am home all the time. 

This is a situation of the big bank who does not care one bit about the people they hurt. However I have something they dont want others to have and I am more than happy to share, it took a week and several managers to finally reach the OFFICE OF THE COMPANY PRESIDENT here is the contact information in case you or anyone else ever has a problem. There is not a thing I can do to get my truck back but if you wanna do a girl a favor and let big business know were sick of it give a call or drop an email and tell them Cindy said Hi! Phone: 1-877-250-2265, email: officeofthepresident.dealer@wellsfargo.com, address PO Box 168071, Irving TX 75016.

This report was posted on Ripoff Report on 02/29/2012 08:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Dealer-Services/Irving-Texas-70516/Wells-Fargo-Dealer-Services-Wachovia-Dealer-Services-Vehicle-was-repossessed-for-one-payme-846816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Wells Fargo Bank, N.A

AUTHOR: Harlan - (USA)

Wells Fargo Dealer Services is a division of Wells Fargo Bank, N.A
Does not give out who owner is and they try to fine me for AUTO INS.
Contract 2xxx-0928
loan 92800xxxxxxx


they rip off due to they do not know what comprehensive coverage is.

usaa know this service and try to rip-off in fees like this.


Definition: Comprehensive Insurance Coverage is insurance coverage that helps pay for losses to an insured car due to fire, theft, or other losses that are not the result of a collision as stated in the insured's policy. An insurance deductible can apply depending on the insured's requests at the start of the policy. In most states this is an optional coverage and is not usually a required coverage. (note: Colliding with an animal falls under comprehensive insurance coverage)

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