- Report: #949299
Report - Rebuttal - Arbitrate
Complaint Review: Wells Fargo Dealer Services
Wells Fargo Dealer ServicesCorrespondence - MAC T9017-026 Irving, Texas United States of America
Wells Fargo Dealer Services TOOK MY MONEY AND SAID WAIT 15 MORE DAYS TO GET YOUR CAR TITLE Irving, Texas
The representative informed me that even though she could see the check had been processed and paid it would take another 15 days to get my title, obviously this made me quite upset. I asked to speak with a supervisor she was quite rude (Stephanie) and I asked the quickest way to get my title what do I need to do? Her answer, fax a copy of my account showing the processing of the check along with a copy of the front and back of the check. Once they received that they would have to send it to California, verify it, send it back to Texas and then they would issue me my title. (Time lapse 7-10 working days). So no difference, unbelievable and absolutely no concern for the consumer. We got your money, now hurry up and wait.
This report was posted on Ripoff Report on 10/01/2012 04:02 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Dealer-Services/Irving-Texas-75016-8048/Wells-Fargo-Dealer-Services-TOOK-MY-MONEY-AND-SAID-WAIT-15-MORE-DAYS-TO-GET-YOUR-CAR-TITL-949299. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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