• Report: #923365

Complaint Review: Wells Fargo Dealer Services

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  • Submitted: Mon, August 06, 2012
  • Updated: Mon, August 06, 2012

  • Reported By: AMB — Kansas City Missouri United States of America
Wells Fargo Dealer Services
They will not provide Santa Ana, California United States of America

Wells Fargo Dealer Services Adding collision insurance charges of their own to my already insured vehicle. Santa Ana, California

*Consumer Comment: In writing

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It appears that after Wells Fargo Dealer Services requested proof of insurance from my insurance company (which gave it to them at least on four different occasions) that they decided that proof of insurance just wasn't good enough and added their own collision insurance fees to my monthly payment.

After telling them I had insurance and Wells Fargo assuring me they had the proof, they still added their own insurance fees to my account.

This report was posted on Ripoff Report on 08/06/2012 04:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Dealer-Services/Santa-Ana-California-92799/Wells-Fargo-Dealer-Services-Adding-collision-insurance-charges-of-their-own-to-my-already-923365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

In writing

AUTHOR: Righteous1 - (USA)

Send them via postal mail (registered or certified mail return receipt) with dispute of charges. Include copies of the insurance card . If that doesn't create a credit to your account, follow up with legal help. This is one time where I agree that if you honored the provisions and they sidestepped the contrated provisions, you have a right to dispute and be compensated correctly.
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