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  • Report: #944573

Complaint Review: Wells Fargo Dealer Services

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  • Submitted: Fri, September 21, 2012
  • Updated: Fri, September 21, 2012

  • Reported By: JenS — Omaha Nebraska United States of America
Wells Fargo Dealer Services
Internet United States of America

Wells Fargo Dealer Services Thieves, Gave Payoff, Sent in Payment, Now want MORE money!!!!, Internet

*Consumer Comment: comment

*Consumer Comment: Possibilities

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We called in on a Friday night when we were purchasing a new car and needed a payoff on a current, always paid on time loan with Wells Fargo. They gave us an amount, the dealer cut the check and mailed to them, then three weeks later we recieved a bill from them stating we have the incorrect payoff amount and now want more money! We have already licensed our new car and these theives want more money!!!! These People Are Thieves!!

This report was posted on Ripoff Report on 09/21/2012 08:11 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Dealer-Services/internet/Wells-Fargo-Dealer-Services-Thieves-Gave-Payoff-Sent-in-Payment-Now-want-MORE-money-944573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

comment

AUTHOR: The Outlaw Josey Wales - (United States of America)

SUBMITTED: Friday, September 21, 2012

 this rebutt is cornfusing

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#2 Consumer Comment

Possibilities

AUTHOR: Jim - (USA)

SUBMITTED: Friday, September 21, 2012

Interest is generated on a daily basis. Do you know when the dealer sent that check? Do you know for a fact the dealer made the check out for the correct amount? Did you see the check and the amount? What was the bank's explanation for the increased amount? Did you call them and ask? I wouldn't just send them a check without an explanation! What did the paperwork...the bill of sale say? You do know the amount you owe doesn't just disappear, right? It is added to the new loan. The amount of the check should equal the amount called "negative equity".
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