- Report: #879675
Report - Rebuttal - Arbitrate
Complaint Review: Wells Fargo Visa
Wells Fargo VisaNationwide United States of America
Wells Fargo Visa credit card, late fees, wells fargo nationwide, Nationwide
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When I told her that they got my address wrong, that I did not receive the statement, she replied "Credit card statements are a courtesy, if you know you are using the card you are supposed to send a payment"
So I guess I will be penalized with a late fee for relying on receiving a statement to pay my bill.
Even if that's the case, I think that's a really crappy response to a customer since 2004 and I'm "penalizing" Wells Fargo for poorly trained CSRs by closing my account with them.
This report was posted on Ripoff Report on 05/08/2012 10:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo-Visa/nationwide/Wells-Fargo-Visa-credit-card-late-fees-wells-fargo-nationwide-Nationwide-879675. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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