Wells Fargo www.wellsfargo.com
Las Vegas, Nevada U.S.A.
Wells Fargo mortgage ... leaves out some details..... makes representations without mentioning the fine print!!!! Las Vegas Nevada
*Consumer Comment: Nope
*Author of original report: what do you work for wellsfargo or something?
*Consumer Comment: Is this your first home loan?
when i got my mortgae with them i was told i could pay my bill online and there wasn't any fee. what they forgot to mention is that i had to have a checking account with them and have my money in that account only to make an online payment! i live in mass why would I have a checking account with them there aren't any wells fargo bank branches that i know of around or any atms in my town that say wells fargo! so i would have to pay a fee to use an atm card at other bank atm and i would have no branch to deposit checks at they would have to be mailed! something they neglected to mention when they told me i could pay online for no charge!!!
another thing they gave me a pamphlet saying if i get my home insurance through the local mortgage office it would be included in my closing costs and not have to be paid upfront on top of the 20% down! 6 weeks after closing the load they call me telling me the insurance was never paid they're closing attorney(atty represented they're bank) screwed up the atty blames the mortgage officer! now 6 weeks after i closed load and moved into house the mortgage broker calls me saying if i don't come up with 700 bucks by tomorrow my loan wll be recalled adn my house will be unisured!!! what ever that means!!! i mean they already dispearse all the loan funds 6 weeks prior how can they recall the loan????
this is pure bullsh*t i put everything i had into this house i was left with merely a 3 months mortgage payments for a cushion as my savings! now they forced me to make it a 2 month cushion!!!!
not to mention they kept stalling and didnt close my loan due its stuck in underwriting for 3 weeks longer than the date on purchase and sales agrement and i almost lost the house and maybe my deposit cause they keep requesting addition stuff not on the commitment letter "conditions" and i always faxed them the stuff they wanted same day or next morning! meanwhile my blood pressure and stress levels are going to the moon!
just seems like a shady set of practices and when they make mistakes you end up paying for them! I would have never went with them had i known i couldn't pay online without opening an account with they're bank that has no local branches and having to get my pay direct deposited to they're bank! i specifically ask anytime i get a car or home loan if i can pay online free I do this every time and it is one of the most important features to me and i think i was mislead and then i was strongarmed to make additional 700 dollar payment due to they're mistakes when i wouldn't have had to pay it and it would have been rolled into the closing costs so they claimed and even gave me a printed advertisment telling me that when i applied!
congress needs to not just regulate these credit cards companies but also they need to regulate these mortgage companies too to force them to accept online payment with no charge! and maybe create penalties for these bad closing practices and also not to mention that the closing cost estimates were 2-3k yet the closing cost was over 6k when i goto close at they're attorneys office and it didnt even include the insurace premium for the first yearas they claimed! I could have went to my own ins company and probably paid less also!
western ma, Massachusetts
Click Here to read other Ripoff Reports on Wells Fargo
REBUTTALS & REPLIES:
0Author 3Consumer 0Employee/Owner
Updates & Rebuttals