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  • Report: #992253

Complaint Review: Wells Fargo

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  • Submitted: Sun, January 06, 2013
  • Updated: Sun, January 06, 2013

  • Reported By: monique — arlington Virginia United States of America
Wells Fargo
Internet United States of America

Wells Fargo Wells Fargo Refinance Incompetence Internet

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I have been working with WF for 5 months to refinance one of my mortgages, which it owns. I have worked with 3 processors - none of which have been able to provide quality customer service and actually carry out their responsibilities to process my application. If I hadn't already paid for the appraisal, I would walk away. 

I even emailed the President and CEO, which triggered the involvement of yet another representative. But it's been three weeks since that happened and I'm not any closer to closing.

I have no idea how WF's refinance business can be profitable. 

If you are in any way considering refinancing with WF, I hope my  message and that of others convinces you to work with another institution. 

This report was posted on Ripoff Report on 01/06/2013 12:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-Fargo/internet/Wells-Fargo-Wells-Fargo-Refinance-Incompetence-Internet-992253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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