• Report: #871535

Complaint Review: Wells-fargo Bank

  • Submitted: Fri, April 20, 2012
  • Updated: Wed, June 13, 2012

  • Reported By: appledroplarry — pensacola Florida United States of America
Wells-fargo Bank
21 east Garden Street pensacola, Florida United States of America

Wells-fargo Bank Wells fargo scam pending transactions over draft fees pensacola, Florida

*Consumer Comment: Team Rebutt is all over this post

*Consumer Comment: Josey

*Consumer Comment: Toast you are burnt

*Consumer Comment: Of course you are...you have been taken to the woodshed multiple times in this thread...

*General Comment: Check expiration date...

*Consumer Comment: ***NATIONWIDE ALERT FOR ALL WELLS FARGO BANK EMPLOYEES: WELLS FARGO HAS TAKEN OUT $17 BILLION IN SECRET LIFE INSURANCE POLICIES ON ITS EMPLOYEES.......

*Consumer Comment: Chech Expire

*General Comment: it was fun til someone "yawned"

*General Comment: Reminds me of a commercial...

*Author of original report: stretch and yawn

*Consumer Comment: Cough...

*Author of original report: yawn

*Consumer Comment: Just a comment

*General Comment: Your lawsuit...

*Author of original report: YAWN

*Consumer Comment: Yeah, finally

*Consumer Comment: I called it!

*Consumer Comment: Thank-you appledroplarry

*Author of original report: Help is coming

*Consumer Comment: Amazing

*Consumer Comment: Don't hold your breath Striderq

*General Comment: does not vs will not...

*Consumer Comment: OOH. I'm so scared.

*Consumer Comment: To all my fellow bank employees....

*Consumer Comment: 2nd Ammendment Rights???

*Author of original report: Coast

*Consumer Comment: Penalty fees is not stolen money

*Author of original report: Listen Jim martin

*Author of original report: Striderq

*Consumer Comment: Wow!

*General Comment: Again...

*Author of original report: I did you math

*Author of original report: You are correct.

*Author of original report: I'm guessing

*Author of original report: I have also worked for a bank & credit union

*Author of original report: You are missing the point.

*Consumer Comment: NATIONWIDE BANK ALERT: PLEASE FEEL FREE TO SEND COPIES OF YOUR RIPOFF REPORTS TO.....

*Consumer Comment: You are the one who made the claim...

*Consumer Comment: Ridiculous

*Consumer Comment: WOW

*Consumer Comment: I have to agree with Coast in this case...

*General Comment: A couple of reasons...

*Author of original report: Outstanding

*Author of original report: Thank you for your feedback

*Author of original report: The reason for my complaint

*Consumer Comment: simple math

*Consumer Comment: Seriously Larry....

*Consumer Comment: You missed the point

*Author of original report: Of course you disagree.

*Consumer Comment: I disagree

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 Wells-Fargo bank has a new policy as of 2012 where they will drop pending charges on your checking account after two days usually. They say that the charges are dropped because the business that pinged the account for the funds did no close their batch before the two days was up. What happens next is brilliant. When the pending charges are dropped after two days the funds are added back into your account and they TOTALLY disappear from your register. TOTALLY!!!  Then when the business finally closes their batch (whenever they do this) The charges are pulled directly from your account instantly. NO PENDING TIME!!  I know of no other bank that does this.

Now there will usually be a few days in between the time when the pending charges are dropped and removed from your register & the funds are added back into your account from when they are instantly posted to your account. [continued below]....
.....  Most people would have spent the money thinking they were correct to do so.  This will create overdraft fees. This is not illegal but it is a VERY poor way to treat your customers. This policy is designed to catch people with fees. It is in place for NO OTHER REASON!  Wells-fargo is a bad bank. You will be better off banking with your local credit union. Wells-fargo does not care about you! Their only concern is getting as much money out of your wallet and into their vaults. They posted record profits in 2011 and 47% of those profits were from fees!!!  LOOK it up. I have provided two sources for you below.

I have worked for banks and credit unions. I would never work for a bank that practices this policy.

http://www.huffingtonpost.com/2011/10/19/wells-fargo-debit-fee-que_n_1020464.html

http://www.mybanktracker.com/bank-news/2011/01/04/wells-fargo-checking-fees-2011-checking-account-review/

This report was posted on Ripoff Report on 04/20/2012 06:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wells-fargo-Bank/pensacola-Florida-32503/Wells-fargo-Bank-Wells-fargo-scam-pending-transactions-over-draft-fees-pensacola-Flor-871535. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
16Author 34Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Team Rebutt is all over this post

AUTHOR: The Outlaw Josey Wales - (United States of America)

 Because Team Rebutt still does not understand there is no policy for Team Rebutt to gang up on people
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#2 Consumer Comment

Josey

AUTHOR: Jim Martin - (USA)

Why on earth did you bump a post that has been dead for over a month?
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#3 Consumer Comment

Toast you are burnt

AUTHOR: The Outlaw Josey Wales - (United States of America)

 Do you read all the stuff you write????
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#4 Consumer Comment

Of course you are...you have been taken to the woodshed multiple times in this thread...

AUTHOR: Truth Detector - (USA)

Class-action lawsuit...ah yes, the song of the truly desperate.

This all because you refuse to exercise 2nd grade math skills and keep a check register.

Keep digging in moron...it's fools like you who keep accounts and goodies free for the responsible adults in this country.
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#5 General Comment

Check expiration date...

AUTHOR: Striderq - (U.S.A.)

You can have the expiration date printed on the check but it may not stop the check from going through and getting paid. When processing is done, it's by machine. it reads the account number and amount. If the account has that much the check gets paid, if not the check is returned unpaid or is paid causing OD fees. If the check is presented after the expiration date and paid, you would then have to contact your bank to see if their policy would allow them to reverse the check payment. A good rule of thumb is once a check is written it is valid as long as that account is opened. When I worked for a bank, I saw checks honored 3 years after they were written. Small company put in a drawer and forgot them. Found them when they were moving to bigger office. But the bank did honor the checks.
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#6 Consumer Comment

***NATIONWIDE ALERT FOR ALL WELLS FARGO BANK EMPLOYEES: WELLS FARGO HAS TAKEN OUT $17 BILLION IN SECRET LIFE INSURANCE POLICIES ON ITS EMPLOYEES.......

AUTHOR: Karl - (USA)

according to information that is available on the web.

Anyone can 'Google' this- BANK EXECUTIVES PROFITING ON THE DEATH OF EMPLOYEES, and read the related articles on the web for proof.

Then type in 411913 at this site and read Ripoff Report #411913 for additional information about these 'secret life insurance policies' that Wells Fargo has taken out on its current and former employees, and spread it throughout the entire Wells Fargo banking system in the USA and at sites like Twitter and Facebook!

Thank You

***NATIONWIDE OIL ALERT: Feel free to type in the following at this site and read the Ripoff Reports for important information-

OPEC
EXXON
OIL
MANIPULATION
MOBIL
BP
CHEVRON
WALL STREET
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#7 Consumer Comment

Chech Expire

AUTHOR: Ray - (U.S.A.)

[Ironically LAST summer, July and August, I ordered some things delivered to my home from an Organic farmers market.Im somewhat disabled  I paid this weekly by check unfortunately.  This went on for about 6 weeks, maybe 8. EACH time I wrote a check out for this place. I removed that amount from MY REGISTER. NEVER thought any more about it. Those checks never appeared at the bank, never got subtracted. I never paid much attention because as far as I was concerned it was gone from me the day I wrote the check out. HOWEVER.  the vendor never submitted the checks to my financial institution until I sent them an email and asked them about it, in MARCH 2012 !!]

You can ask check printer to have check expire date. Ask for 90 days void check. That way, the check receiver has to deposit within 90 of date sign on check or the lose the money.

I had this problem before by one check receiver that hold almost a year. I request them to deposit and no answer. I check with the bank and the bank told me the check can be good up to one year of check date.
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#8 General Comment

it was fun til someone "yawned"

AUTHOR: Righteous1 - (USA)

Thank you to the "informed" posters whos efforts brought clarity to the truth of this post.
The OP clearly is on meds that is making them drowsy, They should hook up with the Lady who is filing suit against Walgreens for them asking her name when she wanted to pick up a presecription!
They deserve each other.

On a side note- I so needed this laugh from the lunacy of the OP's claims. Sorry that I do not work for Wells Fargo but I played a customer for them on Tv! :) (just kidding!)
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#9 General Comment

Reminds me of a commercial...

AUTHOR: Striderq - (U.S.A.)

The one where the old lady said "Where's the beef?". You're all bun and no substance. You cry about your situation, post claims that you won't/can't back up and refuse to answer specific questions. As my 1st SGT used to say "If you came here looking for sympathy look in the dictionary between s**t and syphilis, cause you won't find any here."
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#10 Author of original report

stretch and yawn

AUTHOR: appledroplarry - (United States of America)

I am now opting out of email notification concerning rebuttals.  get a life guys.
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#11 Consumer Comment

Cough...

AUTHOR: Robert - (U.S.A.)

This wells fargo stuff is now a matter for the courts
- Since this is a matter for the courts, that must mean that a suit has been filed. 

So can you please give us the docket number and court information.  Or is this just one more "fact" you are not going to provide any proof for?
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#12 Author of original report

yawn

AUTHOR: appledroplarry - (United States of America)

yawn
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#13 Consumer Comment

Just a comment

AUTHOR: Jim Martin - (USA)

And nice try at diversion by saying you've moved on to the terrible gas price situation. That can be summed up in two words: President Obama.

Yep.  Did you notice that prices are starting to go back down a little?  Where I live, it was $4.05/gallon just last week.  When I stopped this morning, it was $3.65/gallon.

So, back to the topic at hand.  Your lawsuit will probably get settled out of court just like the many others filed against just about every bank in existence.  You might get back a minute amount, but it will be nothing compared to the amount of money not keeping an accurate check register has cost you.

Would you care to elaborate on exactly which points you suddenly feel have some merit to them?  Also, how many of your attorneys told you exactly what we have told you?
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#14 General Comment

Your lawsuit...

AUTHOR: Striderq - (U.S.A.)

Good luck with your lawsuit. Start planning now for your retirement. Oh wait a minute, the only people who truly profit from class action lawsuits are the lawyers (if they win). Then the main plaintiffs get some money but if you're one of the rank & file you'll probably get about $20. If you win. But please keep us informed with the case number and court so we can follow and share in your great victory over the evil empire of Wells Fargo.



By the way, everyone has noticed that you refuse to answer questions and refuse to back up the "facts" that you've made up, er quoted. And nice try at diversion by saying you've moved on to the terrible gas price situation. That can be summed up in two words: President Obama.



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#15 Author of original report

YAWN

AUTHOR: appledroplarry - (United States of America)

You guys are getting boring. Yawn. I am blogging now about the inflated price of gas. This wells fargo stuff is now a matter for the courts. I am satisfied with that as I got the a lot of information out about Wells-fargo and I got hooked up with an attorney but; you have my permission to continue insulting me if you have nothing better to do.  I definitely have a new outlook on the issue and I did take some time to think about your points. Some of them weren't completely stupid.  If anyone ever asks me, I will tell them that you guys won the debate.  Good luck to you all and God Bless.
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#16 Consumer Comment

Yeah, finally

AUTHOR: MochaG - (United States of America)

a class action? Hmm... Another law firm is getting free money again. I think the OP saw his flaw in his case but try to deny it by changing his focus on something else. He knew by heart that he was wrong. Most people do not admit their fault but blame on others anyway. It is too common...

I am seeing the poor get poorer because they swallow their pride instead of food. >:)
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#17 Consumer Comment

I called it!

AUTHOR: Jim Martin - (USA)

Did I not say his next post would reference a lawsuit?

Notice he did not mention the website or facebook profile, nor did he address his error in mentioning the wrong amendment.

And, no, I do not work for Wells Fargo or any company is being paid by Wells Fargo.

Either you are bluffing about having an attorney, or your attorney has no idea what he is talking about.

Why don't you post their contact info here?
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#18 Consumer Comment

Thank-you appledroplarry

AUTHOR: coast - (USA)

I have enjoyed the luxury of free banking at Wells Fargo due to the revenue received from you people that refuse to maintain a check register. I hope that there continues to be other customers that are too lazy or stupid to get the point, or someday I may have to start paying for the service. Thanks for your contribution.
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#19 Author of original report

Help is coming

AUTHOR: appledroplarry - (United States of America)

To anyone who reads this. I have been contacted today by a law firm that is looking for people with similar claims to mine against wells fargo. They are working on a suit against Wells Fargo.  They told me to save all paper work. If you want to contact the attorney I am working with contact me and I will send you their contact info. Forget the people posting in favor of Wells Fargo. The attorney I spoke with said that they are paid flunkies by a company paid by wells Fargo to troll the internet and to shame people out of filing against wells fargo. Do not listen to anything they have to say.  
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#20 Consumer Comment

Amazing

AUTHOR: Ramjet - (U.S.A.)

Are you actually so dumb that you don't understand that keeping a simple register would completely eliminate all this obvious grief?

You can then proceed with all the silly lawsuits you like, but in the meantime you would not be paying them any additional fees.

If you can't understand that, you should not have any accounts at all, you're not qualified.

Then you can explain how your right to bear arms has been abridged here.

Also, if you think people here work for banks, why in the world would they be telling you how to easily avoid paying fees.  That doesn't make any sense either.

You're making a fool of yourself.
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#21 Consumer Comment

Don't hold your breath Striderq

AUTHOR: Robert - (U.S.A.)

Even after asking a few times the OP has still failed to provide any proof that 47% of the profit from Wells Fargo comes from Overdraft fees, and that they are a direct result of this policy.  Instead even though the OP was the one who made the point, and put unrelated links they attempt to "turn it around" saying that they are not here to educate people and to basically look for it ourselves.

So don't hold your breath because I doubt we will ever see this list of banks that have this 15 day hold expiration.
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#22 General Comment

does not vs will not...

AUTHOR: Striderq - (U.S.A.)

When I first read your post I figured I would try to help. I thought you were someone who "does not" get the policy. That by explaining what is happening that you could keep from causing yourself fees. However, your follow up posts have proven that you are someone who "will not" get it. You understand the policy, you just don't agree with it. You think that just because you want the bank to perform a certain way on your policy that the bank should. The way it works is the bank sets it's policies and follows them. If you don't like the policies you're free to find a different bank. But most banks have very similar policies. The biggest difference is some banks post deposits first and then debits, while some banks post debits first and then deposits, But that order as no effect on someone who keeps an accurate register.

You however, have proven by your posts to be an exceptional person. You feel the rules apply to everyone EXCEPT you. So go ahead keep that feeling of entitlement, just let us know how much it costs you in OD fees. I know this is probably futile since you haven't answered a question with a straight answer but I'll try again: You say you know of banks/credit unions that allow pending card transactions to be on hold for 15 days before the hold expires. Can you name these financial institutions, since a lot of posters here I'm sure would flock to them to avoid OD fees? 
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#23 Consumer Comment

OOH. I'm so scared.

AUTHOR: Jim Martin - (USA)

You and your Wells-Fargo buddies are getting very close infringing on my 2nd amendment rights

Second Amendment-A well regulated Militia, being necessary to the security of a free State, the right of the people to keep and bear Arms, shall not be infringed.

Please point out the statement where I or anyone else infringed upon your right to bear arms.

I believe this is one you want:  First Amendment-Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.

The problem here is all I did is make a request that WHEN you get overdraft fees at your new bank, you don't come back and complain about that bank too.  Which is entirely within my constitutional right of freedom of speech.  And I better clear this up before I get accused of infringing on your rights again-this is just a suggestion, I am not in any way telling you what you can and can't say, I am just trying to help you not make an a** out of yourself, again.  You can do with this SUGGESTION what you will.

If you are going to accuse someone of infringing on your constitutional rights, you might want to make sure you get the correct amendment, otherwise you just look like an idiot.

I have moved my business to a Credit Union and if it ever does pull the crap that Wells-fargo pulls I will drop them also.

That's nice.  So we can expect to see you back within the next 6 months complaining about their fees.

You are a corporate sell out and you definitely get paid to troll the internet and disparage complaints about Wells-fargo and I have already reported you and your friends to ROR management.

Then, where's my paycheck and why do I keep working at a factory?  Ouch, I'm hurt that you would report me to ROR management! lol

I've never heard the line about how someone who disagrees with the OP must work for the company.  Oh, wait, maybe I should look around on this site.  I'll let you know when I find an OP who DOESN'T use that line.

I am working on a facebook page and a web page tonight about Wells-Fargo and You in particular Jim Martin. Look for them.

I looked and couldn't find it.  Not that any one would be able to know for sure that it was about me any way.  Do you know how many Jim Martin's(not my real, legal name anyway) there are in my state.  I grew up in a very small town of about 500 people and there were 3 of us in just my elementary school.  Oh, and to post derogatory comments about someone with the intent of defamation of character is SLANDER.  I can sue you for that.

Who enjoys having money stolen from them by Wells-Fargo?

Well, I would have to say those people complain about getting OD fees because they don't keep an accurate check register, then continue to not keep an accurate check register.

You are transparent and soulless.

I feel like there was intent of defamation of character there.  Should I set up a web site and facebook page about larry?  What do you think guys, since supposedly we are such good friends.

You have only inspired me to fight harder against Wells-Fargo. 

Well, good for you.  I am waiting anxiously for the claims of a class action lawsuit and the claims of numerous lawyers contacting you in your next post.
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#24 Consumer Comment

To all my fellow bank employees....

AUTHOR: Ken - (USA)

I don't think this moron gets ANYTHING that's been posted in Rebuttal.  Even though most of it was an attempt to help this clueless idiot.  The more he posts, the more stupid he looks.

Uh-oh, I think I just treaded on his 2nd amendment rights...does that mean I have to go to jail without even passing go.

I see a long future of disappointment for this fool. 

Guess we should just give up and let him do it his way...look how well its been working for him

We'll just wait to see how "bad" the credit union treats him....soon.
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#25 Consumer Comment

2nd Ammendment Rights???

AUTHOR: Robert - (USA)

You and your Wells-Fargo buddies are getting very close infringing on my 2nd amendment rights

Really?  Are you sure?  Seems to me you should download a copy of our Constitution and READ IT!!!

Perhaps that is your difficulty - reading comprehension?

Good luck with your lawsuit.  Do let us know when you file your class action lawsuit concerning the hold policies for pending transaction!  Don't forget to post the correct name of the court that will hear your case and the docket/case number.

I will play "psychic Brother Bob" and predict that your lawsuit, if you can find an attorney naive enough to file it, will go nowhere.
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#26 Author of original report

Coast

AUTHOR: appledroplarry - (United States of America)

You assume too much.  Say what you want sell-outs. There are 30 pages of complaints against wells fargo on this website alone. Tonight I have contacted two attorneys representing cases against Wells Fargo. I am going ot move forward in that direction while you continue to blog trying to shame people with legitimate cases against wells fargo into thinking wells Fargo policy is their fault. To anyone that reads this there are several ongoing law suits against wells fargo. Just google it and if Wells-fargo has ripped you off contact one of the law firms. The information is extremely easy to find. Two big banks have already lost similar lawsuits. Bank of America and 1/3 1/5 bank.  Stick it it wells fargo where it hurts most. In the pocket book.
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#27 Consumer Comment

Penalty fees is not stolen money

AUTHOR: coast - (USA)

"Who enjoys having money stolen from them by Wells-Fargo?"

Penalty fees is not stolen money.

"Are you saying that there are NO banks that create policy that makes balancing a check book more difficult then other banks?"

The process of balancing a checkbook is exactly the same for all banks. Striderq's statement, "Balancing a register has NOTHING to do with a bank's policies" is 100% correct.

You gambled that the merchant did not process the transaction and you lost that gamble. A debit or check that has not been presented for payment is known as an outstanding transaction. The online bank balance does not include outstanding transactions but a correctly maintained check register does.
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#28 Author of original report

Listen Jim martin

AUTHOR: appledroplarry - (United States of America)

You and your Wells-Fargo buddies are getting very close infringing on my 2nd amendment rights aside from being very unprofessional and insulting. I will not be bullied by a bunch of internet tough guys belching the same flawed ideas over and over.

I have moved my business to a Credit Union and if it ever does pull the crap that Wells-fargo pulls I will drop them also.  You are transparent and soulless. You are a corporate sell out and you definitely get paid to troll the internet and disparage complaints about Wells-fargo and I have already reported you and your friends to ROR management.  You have only inspired me to fight harder against Wells-Fargo. I am working on a facebook page and a web page tonight about Wells-Fargo and You in particular Jim Martin. Look for them.
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#29 Author of original report

Striderq

AUTHOR: appledroplarry - (United States of America)

I doubt they would enjoy the fees they are charged.  Who enjoys having money stolen from them by Wells-Fargo? 
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#30 Consumer Comment

Wow!

AUTHOR: Jim Martin - (USA)

All I have been saying is that some banks are better than others in terms of member support and I believe that Wells-Fargo is one of the bad ones.

Well, I'm sure Wells-Fargo won't object to you using one of the "better" banks.  Just do us all a favor, when you get an overdraft fee at your new bank, don't come back here and b*%@! about it because I can guarantee you will get the same responses you have gotten this time.

If no one ever made any mistakes then the Wells-Fargo policy would not make any difference.

Or, if every one would just spend the extra minute to WRITE THE PURCHASE down in their register, the Wells-Fargo policy, or any banks policy for that matter, would not make any difference.

Why does Wells-Fargo allow for a charge to pend for two days when many comparable institutions allow for over 15 days in many cases?

Because that is the policy they put out.  If you don't agree with it, then find a different bank.  I'm sure that either that policy was in place when you opened the account or they sent you a letter stating the change of policy.  Since you are here complaining about the policy and how that policy is the reason you now have OD fees, my guess is you probably didn't read it.

A $35.00 fee is unacceptable to me to charge for a small error

Just one question here:  What do you consider to be a "small error"?  How far would you want them to let you overdraft your account before they start adding fees?  $5?  $10?  Do you see the problem here?  It may start out "small" but then you start arguing "well last time it was $10 and now it's only $11, they should just let it slide this time."  Eventually, that $10 you think they should allow ends up being $200.

Wells-fargo is no worse than Bank Of America which just got sued for  similar policies

Actually, Bank of America was sued for the order they were processing the debits in.  The lawsuit had nothing to do with how long they allowed debits to pend.
http://www.consumerismcommentary.com/bank-of-america-settles-overdraft-fee-lawsuit/

The merchant cancelled the charge.

This one really made me laugh.  Why would the merchant cancel the charge after the product or service was rendered?  The only reason for the merchant to cancel the charge is if you made a purchase online and the item was no longer available.  But even in this scenario, you would have know about it, either by email or phone call, BEFORE the bank did.

I expect a bank to leave the items as pending for 15 days or until the merchant closes their batch. This is pretty standard as Ebay, Paypal, Regions bank, Beach Community Bank, & all Credit Unions that I am aware of practice that policy.  Wells-Fargo does not do that.

Umm...NO.  Ebay and PayPal do not follow that policy.  The 15 days only applies to a new seller until they have established a good track record.  They hold the funds from the seller until the buyer has received the item and verified that it is as described.  They do this so that if the buyer has a problem, they are covered.

http://www.huffingtonpost.com/2011/10/19/wells-fargo-debit-fee-que_n_1020464.html

Is an article about their newest fee.  A $7 fee for debit card accounts.  This has absolutely nothing to do with your complaint.

http://www.mybanktracker.com/bank-news/2011/01/04/wells-fargo-checking-fees-2011-checking-account-review/

Is an article about how Wells-Fargo is getting rid of their "free" checking account.  Again, has absolutely nothing to do with your complaint.

Most people would have spent the money thinking they were correct to do so.  This will create overdraft fees. 

I, for one, wouldn't have spent the money.  Until I receive a WRITTEN notice from the merchant that I don't owe them that money, it stays in my account.  Of course, spending it is going to result in overdraft fees.  You agreed to the policy when you opened the account and the bank has every right to collect.

there will usually be a few days in between the time when the pending charges are dropped and removed from your register & the funds are added back into your account from when they are instantly posted to your account

It wouldn't matter if it was 2 minutes or 2 years if you were to keep an accurate check register of your own.  I'll admit that I don't put them in immediately either.  I make sure I keep the receipts and put them all in every couple of days.  I am also very adamant about NOT using checks/debit cards for everyday purchases, I use cash for those.  I also have a credit card that I use for ALL of my bills, then I just write a check to the credit card company.  Only writing 1 check per month and visiting the atm maybe once every 2 weeks really cuts back on the # of transactions that go through my checking account.  3 transactions per month=max of 3 OD fees per month.  Do you see my point?

I have worked for banks and credit unions. I would never work for a bank that practices this policy.

Completely irrelevant.
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#31 General Comment

Again...

AUTHOR: Striderq - (U.S.A.)

From your recent post "Are you saying that there are NO banks that create policy that makes balancing a check book more difficult then other banks?" (I'm sure Robert will answer you but I'll give an answer too.) NO. Balancing a register has NOTHING to do with a bank's policies. It has EVERYTHING to do with transactions you authorize. So when you make a purchase, subtract. When you make a deposit, add. Keep the REGISTER balance above $0.00 and YOU cause no fees.I truly disbelieve your statement that any bank/financial institution keeps pending debit card transactions on hold for 15 days. If you read the many posts here on ROR you'll find many statements to the effect that "the charge disappeared after a couple of days and the money was in my account to spend". I don't know of anyone who would consider 15 days equivalent to "a couple of days". The bank that I worked at and all banks that I've had any dealings with have used the industry standard of 3 business days before a hold expires, if not completed by the business running batch. If all/most/many/some banks used the 15 day rule then these posts would be far more frequent because a lot of people agree with you that keeping a register is too hard a task to perform.

To these people I can only say, I hope you enjoy the fees you caused yourself.
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#32 Author of original report

I did you math

AUTHOR: appledroplarry - (United States of America)

If you can't do the math just say so. I will not defend myself to a uneducated monkey.
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#33 Author of original report

You are correct.

AUTHOR: appledroplarry - (United States of America)

If no one ever made any mistakes then the Wells-Fargo policy would not make any difference.
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#34 Author of original report

I'm guessing

AUTHOR: appledroplarry - (United States of America)

I bet you work for a strip club. Maybe a janitor. 
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#35 Author of original report

I have also worked for a bank & credit union

AUTHOR: appledroplarry - (United States of America)

15 days or until the merchant closed their batch was the policy.
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#36 Author of original report

You are missing the point.

AUTHOR: appledroplarry - (United States of America)

Robert, are you saying that all banks have the same policies for the same reasons? Are you saying that there are NO banks that create policy that makes balancing a check book more difficult then other banks?

You are correct that in a perfect world there would be no murder, no crime, and everyone would meticulously balance their check book.  But since we do not live in a perfect world we should deal with the actual issues that arise. All I have been saying is that some banks are better than others in terms of member support and I believe that Wells-Fargo is one of the bad ones.  I will say it again. Wells-Fargo's policies are different than other banks because they want to charge their members with more fees.  It is their right to do so. I believe that the majority of Wells-Fargo members would be better off banking with a local credit union.



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#37 Consumer Comment

NATIONWIDE BANK ALERT: PLEASE FEEL FREE TO SEND COPIES OF YOUR RIPOFF REPORTS TO.....

AUTHOR: Karl - (USA)

all of the CEOS at the banks.

Anyone can 'Google' this- WHO CONTROLS THE UNITED STATES ECONOMY BY MAJORITY 2010, and watch that video on the web in order to see who some of the CEOS are. (The Wells Fargo CEO appears towards the end of that 4 minute video.)

Then 'Google' the bank name and go to the Wikipedia site in order to find out who the other CEOS are, that do not appear in the above video, and mail copies of your Ripoff Reports to them immediately so they know what is happening.

Example: Anyone can 'Google' this- JPMORGAN CHASE WIKIPEDIA, and go to that site and see that the CEO'S name is Jamie Dimon.

Thank You

***NATIONWIDE MORTGAGE ALERT: Make sure to type in 481508 at this site and read St. Clair's Ripoff Report for valuable information if you have a mortgage in the USA and spread it all over the web at sites like Twitter and Facebook.
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#38 Consumer Comment

You are the one who made the claim...

AUTHOR: Robert - (U.S.A.)

  I expect a bank to leave the items as pending for 15 days or until the merchant closes their batch.
-
And if I expect a bank to give me 80% interest on my Savings Account if they don't I guess that is a RipOff also.  Get the point?

This is pretty standard as Ebay, Paypal, Regions bank, Beach Community Bank, & all Credit Unions that I am aware of practice that policy.  Wells-Fargo does not do that. Wells-Fargo lets them pend for two days.
- Funny how you mention a couple of banks and ALL credit unions in your list.  Because you can see many RoR's on other banks AND credit unions about overdraft fees.  But they all come down to people not taking responsibility over their own account.

It is my opinion that they have created this policy to force more overdraft fees.

- There is is the primary reason your opinions FAIL.  The bank does not force any overdraft fees.  They do not force anyone to make a purchase when they don't have funds.  All someone has to do is keep their own WRITTEN register and they can not overdraft.  All of your "reasons" or beliefs can not get past this point.

Please provide a reason whey they only allow them to pend for two days when other comparable institutions allow for much longer.
- Okay how about a company that you attempted to make a purchase, they put the amount on hold but you never completed the purchase.  Your money is now "locked up" for 2 days instead of 15.  How about a company that doesn't post the final transaction for 16 days.  You are in the same exact situation if you don't keep your register.  So as I said before(a bit tongue and cheek) would you prefer them to just keep them pending for 1 year?

It is not my responsibility to educate you. Do the math yourself. You can easily find their revenue, gross & net interest margins, losses, deposits and loans online
- Umm..you were the one who made the claim that 47% of their profit came from fees(and with your claims you inferred that they were from overdraft fees).  You attempted to show this by your two examples.  Obviously you were hoping no one would "call" you on them because the first link showed their fee schedule, and the other was talking about unrelated fees and even about other banks.

So I will ask again.  Since you brought this up, show us one place where 47% of their profit came from overdraft fees, and more specifically because Wells Fargo decides to release holds after 2 days.  Oh and...."I understand if you can not or will not provide an answer to my question".
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#39 Consumer Comment

Ridiculous

AUTHOR: Ramjet - (U.S.A.)

Why you think that people who are telling you how to keep from paying fees are bank employees defies any kind of logic. 

You said:  I do not want to spend my life staring at a check book register.  I think it takes me less than a minute to make an entry in my register.  Hardly a life consuming task - Ridiculous. 

As long as you refuse to properly manage you accounts by keeping records, you are destined for a life of paying overdraft fees.  That's your choice and you're free to do that, it helps keep checking accounts free for those of us who choose to keep a simple register.

As far as your excuses for stating the reason you will not provide sources for your statistics.  You clearly don't have any, you made those numbers up or you would be happy to prove the people here wrong.  You can't.

Accusing responders of being employees or something simply makes you appear stupid. 

Follow the advice here and never pay OD fees again or follow your procedure and pay fees for life while whining about it, the choice is yours.

None of this is any defense for some of the bank's procedures and policies but it is a simple way to keep from paying fees until or unless those policies change.  Whining and paying your hard earned money when there is a simple solution is indeed just plain dumb.  Think about it.
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#40 Consumer Comment

WOW

AUTHOR: Resty - (United States of America)

Strider, Coast, Robert.. .pretty awesome here guys.. ya'll work for banks and all those other companies?? d**n impressive guys. >>insert knowing the truth sarcasm<<

Maybe you guys can explain to me what the hell is going on with these fools? I seriously dont get it.  HOW can you pay something you owe and NOT put it in your check register?? How do you ever keep track of it?  Ive had some companies hit my account almost literally within minutes of swiping the card and others dont for a couple 3 days. I reconcile my register every couple weeks.  NO one can magically remember every charge and automatically KNOW whats in the account...however... I always seem to know within a few bucks what's in there even without balancing against the statement itself. WHY is this? First off it's because I keep the freakin thing balanced..every week or two, a month at the longest.  Second I know what I owe and I what Im using and withdraw it from the register each time I use a check (archaic as it is) or swipe the debit card.
EVERY
SINGLE
TIME
.and I dont double spend that dollar amount just because it APPEARS to not have been withdrawn from the account ONLINE when I check.  I dont care if it takes them a month or more to remove it.

Ironically LAST summer, July and August, I ordered some things delivered to my home from an Organic farmers market.>>Im somewhat disabled<<  I paid this weekly by check unfortunately.  This went on for about 6 weeks, maybe 8. EACH time I wrote a check out for this place. I removed that amount from MY REGISTER. NEVER thought any more about it. Those checks never appeared at the bank, never got subtracted. I never paid much attention because as far as I was concerned it was gone from me the day I wrote the check out. HOWEVER.  the vendor never submitted the checks to my financial institution until I sent them an email and asked them about it, in MARCH 2012 !!

Had I followed the pattern of the complainants here. Id have re-spent that money.

..and before you ask. NO I dont work for any financial institution and you'd be surprised who I do work for.
Soooooo  Strider, Robert, Coas, .keep up the good work. your names and advice are solid and strong here on ROR and well known.  I venture to say y'all have somewhat of a fan club here.
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#41 Consumer Comment

I have to agree with Coast in this case...

AUTHOR: Ronny g - (USA)

I am no fan of the banks and any delving into the history of my replies here would certainly verify that.

But what Coast posted in his first reply is the reality. There are current laws and regulations already in place that prevent the bank form charging any fees for transactions that did have the funds at the "time" of purchase, but that only applies to the debit card. If you paid any bills with that account and did not have sufficient funds to cover it at the time..you are most likely getting a fee or fees whether they covered it or not. Hope that they did since if they did not..you can and most likely will get additional fees from the payee..and possible interest rate increases. You have to be really careful these days...it is not like the days of yore when any bank or business allows "grace periods" for free..not anymore.  They would rather see you dragged under a bus and as well lose you as a customer since if they can not profit from you from fees or otherwise..why do they need you?
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#42 General Comment

A couple of reasons...

AUTHOR: Striderq - (U.S.A.)

If you go to a restaurant and pay with your card they will run it for approval( say %45 tab). If you place a tip on the card often times when the restaurant runs batch the amount with the tip will not cancel out the amount before tip. So are you really requesting Wells Fargo to tie up your money ($45 in this example) for 15 days before the hold expires and you're able to use the money again??? How soon would you file a complaint on that action???If you use your card at a gas station to purchase gas, the way some stations run the enquiry creates a hold for the total amount they will let you purchase at one time, usually $100 to $125. When you pump your gas they then process it as another transaction and it doesn't cancel the original hold. You know have $100-$125 on hold for 15 days until the money is available for your use again. And you expect us to believe that you're totally fine with that prospect???

The correct way is to subtract purchases from your register as soon as you make them. Add deposits after they become available in your account. If you want to know if you have enough money to buy something, look at your register. The inline banking is to show what has posted, allowing you to make sure it posted for the correct amount and to watch for fraudulent transactions. Having worked customer service for a bank I have a very difficult time believing that any bank or credit union has holds of 15 days. The business standard is 3 business days.

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#43 Author of original report

Outstanding

AUTHOR: appledroplarry - (United States of America)

You have been with Wells-Fargo for over 15 years and have never had an overdraft fee. Your record with Wells-Fargo is to be commended.  Your record with Wells-Fargo is not the issue here is it.  I have never had a speeding ticket but we were not talking about that either.  The Wells-Fargo policy was instituted for a reason. What is that reason? Why does Wells-Fargo allow for a charge to pend for two days when many comparable institutions allow for over 15 days in many cases?

I believe that reason is simply that Wells-Fargo is a business for most and it will maximize its profits any way it can while believing a invisible hand will somehow balance the GDP.  It will maximize its profit at the expense of its customers in favor of short term profits. That is until a law suit is filed or too many people leave. Which ever comes first.
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#44 Author of original report

Thank you for your feedback

AUTHOR: appledroplarry - (United States of America)

Thank you. You defend your interests very well. I do not agree with you but we are privileged enough to live in a country where corporations and Banks can't vote to take away our freedom to state our opinions publicly.   The situation that you describe is correct. It is extremely naive but legal and a option. It is unrealistic. I do not want to spend my life staring at a check book register. When something drops off of my online register I would like for the reasons to be:

 1.   The merchant cancelled the charge.
 
 2.   The charge finally posted and the correct amount was completely and finally deducted from the balance.  Not taken away then added again to create fees for people who do not obsess over their written register.  That should not be too much to ask of a lending / banking institution.  Many other banks and all credit unions that I am aware of let charges pend for 15 days if need be. They do this so the customer will not be caught with unnecessary fees if they make a mistake.  How do I know this? We will leave that at, "I own certain properties."

You are correct. It is Wells-Fargo privilege to charge their customers fees when they break one of their ever changing policies. A $35.00 fee is unacceptable to me to charge for a small error made by someone who could have been easily avoided it had they been able to get their correct balance from their phone or computer.  It is not illegal but it is a greedy policy and it is not customer friendly. I recommend to everyone to bank with their local Credit Union. Wells-fargo is no worse than Bank Of America which just got sued for  similar policies (and bank Of America lost). I look forward to the pending law suit against Wells-Fargo. I bet it pends for longer than two days.  :)

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#45 Author of original report

The reason for my complaint

AUTHOR: appledroplarry - (United States of America)

The reason for my complaint is to inform the public of Wells-Fargo's policies designed to incur overdraft fees as I see them.  I feel like I have done that. You obviously are tied to Wells-Fargo in some manner. Maybe a stock holder? Maybe you work for a a company employed by Wells-Fargo to do what you are doing now. I applaud you for your efforts in defending your interests. To answer your other questions:

1.  I expect a bank to leave the items as pending for 15 days or until the merchant closes their batch. This is pretty standard as Ebay, Paypal, Regions bank, Beach Community Bank, & all Credit Unions that I am aware of practice that policy.  Wells-Fargo does not do that. Wells-Fargo lets them pend for two days. Please provide a reason whey they only allow them to pend for two days when other comparable institutions allow for much longer.  I understand if you can not or will not provide an answer to my question. It is my opinion that they have created this policy to force more overdraft fees. If you look at other complaint sites around the web about Wells-Fargo you will quickly see that my opinion is shared by many people. 

2.  It is not my responsibility to educate you. Do the math yourself. You can easily find their revenue, gross & net interest margins, losses, deposits and loans online. I do not mean to be rude but your previous rebuttal seemed somewhat pedantic.  A bank only makes money in two ways, interest and fees.

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#46 Consumer Comment

simple math

AUTHOR: coast - (USA)

"You are obviously an employee of Wells-Fargo."

Yes I am. If you were to read other comments on this web site you would see that I work for several financial institutions, auto dealers, retail stores, wholesale outlets, two shipping companies and one security service in at least twenty states. 

"I am reminding you that it is best to be honest and not treat the consuming public like they are idiots. They are not."

You are correct; most people are not stupid. They have the sense to properly maintain a check register. I have been a Wells Fargo customer for fifteen years and have never had an overdraft. Simple mathematics.
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#47 Consumer Comment

Seriously Larry....

AUTHOR: Jim S - (United States of America)

I urge you to grow up.  The ROR community see comments like this all of the time associated with people who simply fail to use a written check register, and then completely erode their credibility by claiming the person who disagrees must somehow work for the bank.  No, the person who disagrees with you, probably keeps a written check register.....  Most people do, and those who don't.... eventually will do so.

Having your transaction online is no excuse for not keeping a written register - otherwise you can't ever reconcile your bank statement.  I would guess though that you don't reconcile your statement either.  The comment exemplifying the problem is your statement:

"Most people would have spent the money thinking they were correct to do so."

Maybe you can explain how would any person, other than a criminal, come to this conclusion?  In other words, your saying that once you see the transaction disappearing from pending transactions.... you then decide the money you spent using your debit card... is money you're somehow not liable for to the merchant??  Is this what you're really claiming is your ripoff??  Are you saying that if the merchant somehow doesn't verify your transaction within 48 hours....then the merchant is giving your money back to you??  That isn't simply mismanagement...  that is pure greed.

"They posted record profits in 2011 and 47% of those profits were from fees!!!"

Banks collect fees from people who fail to keep a register, and I personally don't have a problem with any company collecting fees in association with the normal operation of their business.  Banks collect their fees from people who use their debit card at the exact point when they should NEVER use it, and from people who fail to opt-out of overdraft protection.  Being a former employee of a bank or credit union is meaningless and lands you no more credibility than anyone else who incurs an overdraft fee; in fact it gives you less credibility.  What you need to do is go into your bank and opt out of overdraft protection and keep a written register.  You may get your debit card declined....and that's what should happen.  Now it won't necessarily stop overdrafts, but it will stop cascading overdrafts.

Oh, and I'm not an employee or consultant for this bank or any other bank, now or in the past.



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#48 Consumer Comment

You missed the point

AUTHOR: Robert - (U.S.A.)

First off it is Standard on this site that if something is posted against what you think, the default is to accuse them of being an employee.  The fact is that if you actually took a little time to look around this site you would realize how silly that makes YOU look.  So just to be clear I am not now, nor have I ever worked for any bank.

Concerning your comment that most people would basically keep an accurate register; I have to say that I disagree. My disagreement is based on the fact that 47% of wells-fargo profits were made from fees.
- Where do you get the 47% from?  I looked at your two "sources", one listed the fees of Wells Fargo if you opened an account, the other talked about profit about Wells Fargo and other banks.  But no where in either "source" did it mention that 47% of the fees were from people overdrafting their account.   In fact I couldn't find anything about how many people get overdraft fees in the first place.  So where did you get these numbers?  Do those fees include things such as the Monthly Maintenance Fees?  What percentage of the customers overdraft?  Please do tell us where we can find this information.  Because I can just about guarantee you that a vast majority of people do get how to manage their account and either use a register to make sure they don't overdraft.

The fact beyond this is that you missed the entire point.  First of all when you talk about the "register" you are talking about the On-Line statement.  This was NEVER meant to be the sole or even primary method to manage your account.  It is used as verification and a tool(one of many). 

TOTALLY!!!  Then when the business finally closes their batch (whenever they do this) The charges are pulled directly from your account instantly. NO PENDING TIME!!  I know of no other bank that does this.
- Actually just about EVERY bank I am aware of does this.  Why would they not?  What do you expect to happen?  Do you expect the bank to just put it on as pending for another 2-3 days so you can "catch up"?    How about them just keeping every pending transaction on the list for a year?

So the only difference with the banks is the amount of time they keep "pending" charges.  If your complaint is that Wells Fargo has gone to 2 days while other banks are longer..okay I will give you that "complaint".  But I will counter that it DOES NOT matter, if you keep your own WRITTEN Register.  You see nothing short of an eraser can remove anything from YOUR register.  So it doesn't matter if it takes a merchant 1 hour or 1 month to actually post the transaction, you have already accounted for it.  As long as you can do simple 3rd grade math and never even attempt to spend more than you have available, the chances of you over drafting are about zero.  And if you can't do 3rd grade math..you shouldn't have an account in the first place.  This is not even including if a person is "opted-out" of the Standard Debit Card Overdraft protection where if there is not enough currently available the transaction is declined to avoid getting overdraft fees.

So what is your REAL reason for posting this report?




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#49 Author of original report

Of course you disagree.

AUTHOR: appledroplarry - (United States of America)

You are obviously an employee of Wells-Fargo.  Wells-Fargo pays you and others to troll the internet trying to put their spin on the complaints that Wells-Fargo customers file. You are protecting your mother employer. I understand. Capitalism at it's finest. The PR machine at work.  Well, we can disagree on opinion (which we do) but I have to give you credit for not disagreeing with the facts that I posted.  I just hope you have enough integrity to save us the denial that you are a Wells-Fargo employee. 

Concerning your comment that most people would basically keep an accurate register; I have to say that I disagree. My disagreement is based on the fact that 47% of wells-fargo profits were made from fees. Those numbers don't add up to, "most people keeping a updated register" as you stated as your opinion.  I am reminding you that it is best to be honest and not treat the consuming public like they are idiots. They are not.
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#50 Consumer Comment

I disagree

AUTHOR: coast - (USA)

"When the pending charges are dropped after two days the funds are added back into your account and they TOTALLY disappear from your register."

The last part of that sentence makes no sense.

"Most people would have spent the money thinking they were correct to do so."

I disagree. Most people would have entered the transaction into their check register and therefore would not have attempted to spend the funds.
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