- Report: #366143
Report - Rebuttal - Arbitrate
Complaint Review: Wendy's
Wendy'sChapman Ave Garden Grove, California U.S.A.
Wendy's in Garden Grove On Chapman, Subpar and Re-cooked food; No response to complaint Garden Grove California
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We spent $11.93 for that so-called meal. I sent a very detailed email to Wendys.com and received absolutely no response. So over a month later on August 1, 2008, we called the customer service line and spoke with Michelle. She took all the information down, and said she would pass the information along. It is now August 23, 2008, and we have yet to receive any sort of phone call or letter from Wendy's regarding our very poor experience. I still have the receipt with all my notes on the meal taped to my computer.
The corporate yahoos don't give a rats *ss about the quality and service at their stores anymore, obviously. I know I did everything in my power to help patrons when I worked in fast food for 3 years in high school as a shift manager. I know what it takes to make people feel good about coming to my establishment, and how to encourage them to want to come back. This Wendy's store and the corporate machine obviously do not!!! I won't be going back to that Wendy's or any other one until they make it right, that is for sure.
This report was posted on Ripoff Report on 08/23/2008 01:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wendys/Garden-Grove-California/Wendys-in-Garden-Grove-On-Chapman-Subpar-and-Re-cooked-food-No-response-to-complaint-Ga-366143. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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