- Report: #1049634
Report - Rebuttal - Arbitrate
Complaint Review: Wesley Berry Flowers
Wesley Berry Flowers2985 Haggerty Hwy Commerce Twp, Michigan USA
Wesley Berry Flowers Total Rip Off with many customer complaints Commerce Twp Michigan
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This place is a total scam. I had placed an order online, and they charged me twice for two different amounts. They credited me back the WRONG amount (the cheaper amount of course) and I am still trying to get the right amount credited back. Also, the delivery they made was made on the WRONG day, and I had paid extra to get it sent on Mother's Day specifically. They came back with "Oh we don't deliver on Sunday." So why did you happily take my extra money for Sunday delivery??? Also, they gave me a credit for my complaint, however get this -- the credit is garbage because they charge a $20 "service fee" and another $5 "H.C." (assuming that's a handling charge). So $25 bucks right off the bat to deliver? Are you kidding me??? I would never order from them again. Their customer service is the WORST. First of all, the number is useless, you will be on hold forever. And when you finally DO get through, you will spend a lot of time on the phone. Give it at least an hour for anything to remotely happen. But oh wait, when it does your issue will still not be resolved, like mine wasn't.
Bottom line -- AVOID AT ALL COSTS. Go with a reputable dealer like Proflowers or something like that. Don't use these guys, they are the worst.
This report was posted on Ripoff Report on 05/09/2013 01:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wesley-Berry-Flowers/Commerce-Twp-Michigan-48390/Wesley-Berry-Flowers-Total-Rip-Off-with-many-customer-complaints-Commerce-Twp-Michigan-1049634. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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