This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
6/8/2007 (Friday) we purchased a 1998 Dodge Intrepid from this dealer for $2500 cash plus tax and tags ($300 additional which was my daughter's money)for our daughter's graduation/18th Birthday present. We did bring it to a mechanic first to make sure it was in good shape -he said it was except that it had a minor oil leak. My daughter drove the car Friday and Saturday and she was so excited. On Sunday it started to tic and have major problems so we left it at the mechanic to see what was going on. On Monday we were told that the engine was going--we called West Coast and Randy denied it. By Wednesday the car was barely drivable. We contacted Randy who told us what did we want him to do about it? My daughter brought the car back (doing 20 miles per hour on Rte. 44 - a 60 mph road in some spots) and left it there. He said he would try to find another engine for us at the auction for a $500 cost to us and then we could pay to have it put in. He now says that he can't find another engine. I know that the car was purchased as-is--but to have a major problem in 2 days and to be told that there is nothing he can do (especially for a kid's first car) should at the very least earn him the "villan" award of the year and a sullied reputation. I think the least he could do is split the cost--I know it is let the buyer beware--but 2 Days???
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.