- Report: #778822
Report - Rebuttal - Arbitrate
Complaint Review: West Coast Funding and Real Estate Services Inc REVIEW: West Coast Funding prides themselves in customer satisfaction.
West Coast Funding and Real Estate Services Inc REVIEW: West Coast Funding prides themselves in customer satisfaction.8322 clairemont mesa blvd #106 San Diego, California United States of America
West Coast Funding and Real Estate Services Inc REVIEW: West Coast Funding guarantees customer satisfaction. They combine top notch service with the lowest rates and lowest fees available on the market. With West Coast Funding customers can rest assured that they will be given what they are promised. All loans are locked with the client on the phone and no appraisals are ordered until the client is 100% satisfied with the quote. The staff is extremely experienced and knowledgeable, it was such a great experience. A Ripoff Report Verified Safe Business San Diego California
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West Coast Funding and Real Estate Services Inc joins Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business.
When a company or individual joins the Rip-off Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Rip-off Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
A program that benefits the consumer and assures them of complete satisfaction and confidence when doing business with a member business.
By Ed Magedson - Founder, Rip-off Report
West Coast Funding and Real Estate Services Inc approached Rip-Off Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report. In fact, West Coast Funding and Real Estate Services Inc had already tried to contact the authors of the reports. All but one of the reports (a bogus report filed by an ex-employee) were resolved. Part of the Corporate Advocacy Program, the member business agrees to allow Ripoff Report to contact anyone that filed a Report about them, so the member business can make things right.
WEST COAST FUNDING AND REAL ESTATE SERVICES INC CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
West Coast Funding and Real Estate Services Inc is small mortgage brokerage that offers the lowest rates with the lowest fees. They do this by having very little overhead and using only the best lenders. Our entire staff is very experienced and knowledgeable as well.
Ripoff Report feels that smaller offices like West Coast Funding can do a better job while providing a more personal service for their customers. Anyone talking with Troy Moritz, would get the same good feeling about his commitment to doing the very best for his clients.
West Coast Funding and Real Estate Services Inc / Statements from the owner.
My name is Troy Moritz and I am the owner of West Coast Funding and Real Estate Services Inc. Please feel free to contact me at anytime for a free no hassle quote. I take great pride in what i do and strive to provide a product that each and every customer is 100% satisfied with.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, West Coast Funding and Real Estate Services Inc is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience while at their business.
After speaking with the management at West Coast Funding and Real Estate Services Inc and emailing anyone who filed a complaint in the past, Rip-off Report is proud to give West Coast Funding and Real Estate Services Inc a positive Rating. They made efforts to ensure that all customers were satisfied and Troy Moritz assured Rip-off Report that the business has an improved business model that features customer satisfaction as the top priority.
STATED IMPROVEMENTS FROM WEST COAST FUNDING AND REAL ESTATE SERVICES INC.
Theyre new policy is to always contact all customers to gather valuable feedback so that they can continue to adapt and deliver the best customer service possible. West Coast Funding and Real Estate Services Inc willing to go beyond the call of good customer service and do what it takes to make things right with their customers.
*Any consumer not receiving satisfaction from a member of Rip-off Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that West Coast Funding and Real Estate Services Inc will do whatever it takes to make sure their customers are properly taken care off. In the future, if anyone has any complaints or concerns with West Coast Funding and Real Estate Services Inc, you are invited to contact them directly via email: firstname.lastname@example.org (again, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to insure customer satisfaction). You can call West Coast Funding and Real Estate Services Inc and Troy Moritz directly at 858-565-0225.
As always, Rip-off Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with West Coast Funding and Real Estate Services Inc or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Rip-off Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Rip-off Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe confident and secure when doing business with West Coast Funding and Real Estate Services Inc.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about West Coast Funding and Real Estate Services Inc Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
PO BOX 310, Tempe, AZ 85280
602-359-4357 when selection starts, press 5 ...then, three seconds later press 1... Say who you are!
ED Magedson: Founder, Ripoff Report
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This report was posted on Ripoff Report on 09/20/2011 12:33 AM and is a permanent record located here: http://www.ripoffreport.com/r/West-Coast-Funding-and-Real-Estate-Services-Inc-REVIEW-West-Coast-Funding-prides-themselves-in-customer-satisfaction/San-Diego-California-92111/West-Coast-Funding-and-Real-Estate-Services-Inc-REVIEW-West-Coast-Funding-guarantees-cust-778822. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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