- Report: #82781
Report - Rebuttal - Arbitrate
Complaint Review: Western Dental Riverside
Western Dental Riverside3485 Madison Ave Riverside, California U.S.A.
Western Dental Riverside lied about accepting my insurance and billed me for xrays that did not exsist and I did not approve Riverside California
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I soon recieved a bill for the checkups of $548.00 with more xrays than I knew they took. When I called them to resolve the matter the office manager kept changing her story from "we dont accept your insurance" to "your insurance will only cover $80.00 for a checkup. I told her they had three chances before the appointment to let me know they did not accept my insurance and each time I was lied to. She said it was not her responsibility what someone else had done. She said that if I didn't join their "plan" right away they would make sure I was responsible for the full amount. "If you pay us $80.00 by December 20th we will not bill you for the full amount" It sounded like blackmail to me.
I called Western Dental headquarters to file a complaint. The woman half listened, told me she would mail me a form and I never recieved it. I got the same response for the Dental Association. I filed a complaint with the Better Businees Bureau which Western Dental never responded to.
Now they are sending me a nasty letter telling me that they are going to take me to court, garnish my wages and bill me for the legal expense.
I'm beginning to think it's really true -- there's no one out there watching out for the consumers.
This report was posted on Ripoff Report on 03/04/2004 08:48 AM and is a permanent record located here: http://www.ripoffreport.com/r/Western-Dental-Riverside/Riverside-California/Western-Dental-Riverside-lied-about-accepting-my-insurance-and-billed-me-for-xrays-that-di-82781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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