- Report: #835417
Report - Rebuttal - Arbitrate
Complaint Review: Western Dental Services Corporation
Western Dental Services CorporationKatella Ave, Anaheim, California United States of America
Western Dental Services Corporation WDS, Using Western Dental is never a good decision no matter how much pain you are in Anaheim, California
My 8 year old twin daughters have had unnecessary & very painful procedures performed on them. It all came apparent to me when a Dr. TRICKED me into leaving the treatment room by saying he needed to talk to me. I no more then got out of the room when the Dr. Says "oh, wait" and goes back into the room (like he had forgot the chart) where the door closed behind him. Then Yolanda comes along and tells me that I can't stand here as she ushers me backwards. When I heard my daughter scream, THEY WOULDN'T LET ME BACK INTO THE ROOM. While my daughter was in the room alone, the Dr told her that if she didn't settle down, he was "going to give her another shot and/or pull more teeth.
I complained to the Corporate office the same day. The day after, I requested the dental records for 3 of 5 family members where the following day, Western Dental Corporate Terminated the Care of only those 3 of 5 I requested records for.
For me, this is not over by a long shot. Their are MANY other reasons to stay away from this Corporation completely. Reasons that I can't discuss Yet... but, trust me. It may not be today, but make no mistake, their day will come. So to all of the thousands of other people who have also been taken by this Corp but didn't have the means, time or strength to fight them. Please know that I HAVE YOUR BACK!
Don't stop your research on this company. Please, search the phrase "western dental complaints". The actions listed are company wide so don't think that just because the location you are looking up isn't listed yet that this will mean great honest dentistry is coming your way. Because all of the complaints that you will read about other locations are all connected to every location as they are all taught to use the same play book.
Also note that newbie dentists will make mistakes. It would just be nice to know when I've become one of the "first five year test chimps" in advance. As long as there is REALLY some true dental mentor with a back ground of teaching that is really watching over them. That would be one thing. But SADLY, it appears that this is not the case.
But the problems go far beyond just failure to diagnosis or misdiagnosis. And lean more towards the overt actions of the administrative staff of the Corporation (both on-site and at the Corporate level.) Go head and take your chances. But for the sake of your children. DON'T TAKE any chances.
I understand that my warning may seem EXTREME based upon only what I have disclosed here. There are many other reason to avoid this entire chain that relate to the seriousness of what I have not been able to disclosed here at this time. Answers will come later (rest assured). But for now, STEER CLEAR OF THE ENTIRE CHAIN OF THIS CORPORATION AND ITS INSURANCE (REDUCED MEMBERSHIP PLAN) for the sake of you, your sisters, brothers, parents, aunts, uncles, cousins, but most of all, for the young children that look at these Dr's as a authority figures that we as parents have taught our children to obey.
Last but not least.. No matter what type of Dr. it is that asks you to ever step out of your child's area where they are being treated. DON'T LEAVE. DON'T GET MAD AT THE SUGGESTION, BUT DON'T LEAVE THAT ROOM UNDER NO CIRCUMSTANCES. You as a parent / relative or even escort have an absolute RIGHT to remain with that child and DON'T LET THEM TELL YOU OTHERWISE.
This report was posted on Ripoff Report on 02/07/2012 01:38 PM and is a permanent record located here: http://www.ripoffreport.com/r/Western-Dental-Services-Corporation/Anaheim-California-92802/Western-Dental-Services-Corporation-WDS-Using-Western-Dental-is-never-a-good-decision-no-835417. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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