- Report: #588645
Report - Rebuttal - Arbitrate
Complaint Review: Western Dental
Western Dental1282 Market Street San Francisco, California United States of America
Western Dental Western Dental - Market Street - San Francisco Rip Off Low Income Population San Francisco, California
They knew how much my insurance would reimburse them because Western Dental was in the Met Life network. My insurance only agreed to pay $594.60. Remaining amount $117 was rejected.
Western Dental automatically dialed my house daily after business hours and on weekend to ask for payment $117. They left messages after messages and tried to intimidate their patients.
It was very frustrating that I could not talk to a human being. Billing department phone line was always busy. I left many messages and email; however, no one could help me to resolve. I went in the office, but office manager was not there. she did not call me back.
It was a rip off to charge $882 for x-ray and cleaning. They excessively billed my insurance and any rejection amount was my responsibility to make additional payment.
It is not acceptable for this kind of business practice. It has to be stopped. Of course, I learned an expensive lesson from Western Dental.
This report was posted on Ripoff Report on 04/01/2010 09:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Western-Dental/San-Francisco-California-94102/Western-Dental-Western-Dental-Market-Street-San-Francisco-Rip-Off-Low-Income-Populatio-588645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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