- Report: #260560
Report - Rebuttal - Arbitrate
Complaint Review: Western Union
Western Unionwww.weternunion.com Nationwide U.S.A.
Western Union Western Union Sucks - Rip You Off and Treat You Like a Criminal Nationwide
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It's 10 dollars to send the money via the internet and 22 at one of their locations so I wanted to send it via the internet. So after many tries with their stupid, ill designed web site I was able to create a new identity. So I put in my bank card number and the transaction was approved by my bank. I then get an email from Western Union to call for verification. So I call asking why are we doing this after you accepted my card. She says just a few questions. I then answer all the questions correctly and she then tells me my transfer is denied. I ask why and she doesn't know. She says I have to go to one of their agents to do the transaction.
So Western Union is holding my money for 3-5 days after not approving me what a bunch of aholes. Additionally, if you now go to one of their agents they charge you 22 dollars to send the money and make you go in a corner and phone some stupid 1-800 number where you listen to 10 minutes of recordings then are asked a bunch of personal questions just so I can give them cash. They are probably selling your name to a mailing list. THESE GUYS MAKE YOU FEEL LIKE A CRIMINAL.
I am sending PAYPAL and will not use Western Union again. I've never seen a company so greedy, rude and disrespectful to their customers as well as completely disorganized.
In fact I wouldn't be suprised if their vendors complain too many people are using the internet so they screw up the web site so they can make more money. These guys are a joke. A very bad joke!
los angeles, California
This report was posted on Ripoff Report on 07/12/2007 11:05 PM and is a permanent record located here: http://www.ripoffreport.com/r/Western-Union/nationwide/Western-Union-Western-Union-Sucks-Rip-You-Off-and-Treat-You-Like-a-Criminal-Nationwide-260560. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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