- Report: #257330
Report - Rebuttal - Arbitrate
Complaint Review: Westgate Resorts, Gatlinburg, TN
Westgate Resorts, Gatlinburg, TN915 Garden Road,Gatlinburg,TN 37738 Nationwide U.S.A.
Westgate Resorts, Gatlinburg, TN Westgate Resort lied to us on the number of exchange weeks we would have. Ripoff Gatlinburg Tennessee
*Consumer Suggestion: Incomplete Paperwork & CDs
*UPDATE EX-employee responds: You are at the mercy of the "brains" your salesperson has.
*Consumer Comment: We're happy with Westgate
*UPDATE Employee: Misinformed
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I have tried for over a year to get an exchange week but always am told no vacacy. Then when I contacted Gatlingbug, the other week after the upteen times, I was told we only had one week to exchange and the rest would be Getaway Weeks at the price that Interval International gave us not the $99.00 a week that we were told.
Also, we were given a CD with the story that all the information would be on that CD as well as our copy of the deed. Well guess what, I had to pay to have that CD ran as I thought my computer would not do it and come to find out, our names are not on it anywhere and neither is the sales pitch we were given.
I ask for the signed copies of paper when there and was told it was "ALL" on the CD. I have contacted Westgate at least 3 times by mail asking for explanations and as of June 29,2007 I have not received or heard one word from them.
This is a fast high level sales pitch that is given in a short time with no days to read or think it over and no refund.
This report was posted on Ripoff Report on 06/27/2007 06:45 PM and is a permanent record located here: http://www.ripoffreport.com/r/Westgate-Resorts-Gatlinburg-TN/nationwide/Westgate-Resorts-Gatlinburg-TN-Westgate-Resort-lied-to-us-on-the-number-of-exchange-week-257330. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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