- Report: #394292
Report - Rebuttal - Arbitrate
Complaint Review: Westgate Resorts
Westgate ResortsKissimmee, Florida U.S.A.
Westgate Resorts the biggest ripoff Kissimmee Florida
*Consumer Comment: Consequences of not paying maintenance
*Consumer Comment: Westgate Owner Interested in Class Action Lawsuit
*Consumer Comment: Yes, Westgate lies over and over!
*UPDATE EX-employee responds: Ex employee seeking class act suit
*UPDATE EX-employee responds: Maintenance fees
*REBUTTAL Individual responds: Westgate Lakes Owner
my story started like I said in 2004 at the westgate tower north. my contract was one week per year with the chance to go back as many time as I want as long I pay a small payment of about $130 but if you try to call and try to make a reservation for another week the problem begins you will never get another week at the price they said.I made the mistake of upgrading my account to an all year around so my family and I can go any time we wanted it.
but after we upgraded to the new account in another property the taxes and maintance went up and the payment when we thow the we can afford the new price but we ran inti fiancial problems so we called westgate and explain the finacial problem I was having. now westgate did not want to help. I asked them if can go back to my old account an they said no this was not possible beacase the tower account was closed. so now I was stuck with the new account. after calling the company for close to 5 months and got no where ,I stopped making payments. about 2 months later the phone calls started coming in about the late monthly payments again I try to fixed the problem with lower payment they said no. so I tried again going back to my old account at the towers and again they said no.
no payment where made for another 4 months. then something amazing happened ,westgate changed my new account to the old account without even notifing us. They then called again for payment and we asked for the payoff amount and it was lower then what we expected we asked why at this time they told us it was because they turned our account back to the towers. I asked if this was legal afterall I was told it was not possible to go back to the old account. I was told the wesgate some how fixed the problem and we needed to continue making the payments.
This was after they already had sent us numerous letters telling us if we did not make payments we would forefiet the property and loose any monies that we already paid and my wife and I agreed that this would be the best possible thing. When we questioned how we could do this they acted like this was not a possiblity. end result is I am stuck with this and they will not take it back and am now in the middle of a legal issue with lawyers.
maplewood, New Jersey
This report was posted on Ripoff Report on 11/23/2008 08:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/Westgate-Resorts/Kissimmee-Florida/Westgate-Resorts-the-biggest-ripoff-Kissimmee-Florida-394292. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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