• Report: #559327

Complaint Review: Westgate Resorts

  • Submitted: Sun, January 24, 2010
  • Updated: Sun, January 24, 2010

  • Reported By: c — Alberta Canada
Westgate Resorts
2801 OLD WINTER GARDEN ROAD OCOEE, Florida United States of America
  • Phone: 800 925 9999
  • Web:
  • Category:

Westgate Resorts Westgate Resorts Planet Hollywood Las Vegas timeshare ripoff OCOEE, Florida

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I was recently on holiday in Las Vegas and this all started because I was offered some free tickets to shows when I was visiting one of the casinos in LV. I was told that a new hotel was built and maybe next time we come to Las Vegas we might want to stay in that nice hotel and that I would be given some free tickets to shows if I agree to tour the facility. I was never told I would be meeting with people who sell timeshares.

 

I was then trapped and was sold a timeshare unit under high pressure and distorted facts and other sales tactics you can think of were used in order to sell the unit to me. No one (the sales rep, the sales manager or the guy who signed the documents on behalf of Westgate Resort) mentioned the rescission policy to me. A day after I left Las Vegas, I started to regret the purchase and started to look for the cancellation policy but couldnt find any information amongst the legal papers I was given in a yellow envelope. Either could find anything useful in the binder and booklet that talks about the exchange company etc. I was still traveling at the time and didnt have much time or the convenience to deal with the issue. After I got home, I wanted to cancel the purchase, but the Westgate guy (he left a phone number and email address) who signed the legal papers with me would neither take the call, return the call after a voicemail was left for him, or reply to the two emails that were sent to him. All documents I signed were given to me in an envelope, but I could not find anything that mentions the rescission policy. By the time I finally found the piece of paper with the rescission policy written on it, I missed the deadline to cancel the contract. That piece of paper was hidden deep in a side pocket in the case they gave me, that pocket is very slim, almost invisible and tightly sealed. What a rip off.

 

Now it looks like even if I am willing to give up the entire 10% deposit, I wont be able to get my purchase canceled.

 

Is defaulting on this purchase an option?

 

Is anyone going to organize a class action again this company?

 

It was also so unfortunate that I only found this very useful website after the deadline to cancel was missed.

 

Any advice you could offer would be greatly appreciated.


This report was posted on Ripoff Report on 01/24/2010 02:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/Westgate-Resorts/OCOEE-Florida-34761/Westgate-Resorts-Westgate-Resorts-Planet-Hollywood-Las-Vegas-timeshare-ripoff-OCOEE-Flori-559327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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