- Report: #876132
Report - Rebuttal - Arbitrate
Complaint Review: Westlake Cab
Westlake Cab19061 Depot Street Rocky River, Ohio United States of America
Westlake Cab Sister company to Yellow Cab, I Was Made To Wait 90 Minutes For A Cab With perishable Groceries in 70 Humid Weather. Dispatchers Hung Up On Me & Lied Repeatedly. Rocky River, Ohio
*Author of original report: Westlake Cab Company Made Good Fith Effort To Rectify
*Author of original report: Westlake Cab Demonstrates A Pattern of Poor Service and Lies
*Author of original report: Contact information for my complaint Against Westlake Cab Company
The operator told me that there were two people ahead of me and that Westlake Cab was having a busy time. At 3:05, an operator told me they were changing shifts and my cab was next. At 3:20, the operator told me that my cab would arrive within five or ten minutes from Rocky River. The cab arrived around 3:45.
Everyone I spoke to lied to me and no one would claim accountability. The driver wouldn't leave after I paid the fare. He was belligerent and argumentative. Then, ,he wouldn;t let me check the trunk to make sure I had everything. I was also not allowed to speak with a supervisor when I called Westlake Cab after I got home.
This report was posted on Ripoff Report on 04/30/2012 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Westlake-Cab/Rocky-River-Ohio-44116/Westlake-Cab-Sister-company-to-Yellow-Cab-I-Was-Made-To-Wait-90-Minutes-For-A-Cab-With-pe-876132. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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