- Report: #1135851
Report - Rebuttal - Arbitrate
Complaint Review: Westlake Financial Services
Westlake Financial ServicesPO Box 76809 Los Angeles, California USA
Westlake Financial Services My auto loan was paid off by my credit union in February 2014 for estimated $13,000+; Westlake Financial Services reported to the credit bureau that my car was repossessed for the amount of $13,000+ in December 2013. However, they are so sneaky and distrustful that they reported this information to the credit bureau in March of 2014. Los Angeles California
*UPDATE Employee: We apologize for the negative experience
*Consumer Comment: What is the rest of the story...
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My auto loan was paid off by my credit union in February 2014 for estimated $13,000+; Westlake Financial Services reported to the credit bureau that my car was repossessed for the amount of $13,000+ in December 2013. However, they are so sneaky and distrustful that they reported this information to the credit bureau in March of 2014. It stressed me so bad that I almost passed out, then I contacted the company and spoke with a very nice young lady and I said to her, you must be new because I have never called and spoke to anyone this nice in over 3 ½ years that I have had this loan. She stated that she was with a service and they were trying to help Westlake Financial with their image. I explained to her this is the worst company in the world and you could never obtain your account information and pay online, there was always a problem. I believe the company did this intentionally to ensure your payments were reported late. This company needs to be shut down and sued for overcharging customers ridiculous fees.
This report was posted on Ripoff Report on 04/02/2014 08:49 PM and is a permanent record located here: http://www.ripoffreport.com/r/Westlake-Financial-Services/Los-Angeles-California-90076/Westlake-Financial-Services-My-auto-loan-was-paid-off-by-my-credit-union-in-February-2014-1135851. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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