Westminster Mint Worst turnaround time of any company Plymouth, Minnesota

Westminster Mint is the worst customer service and turnaround time of any company I have ever dealt with. Most recent outrage was a $4,000 order was placed on December 20th and money was wire transfered by me on December 20th. Today is January 15th and I have yet to receive my order. They have used my money for 25 days and counting. Rude and no help customer service. Always excuses never a solution. I am very leary of placing any future orders as I could see this company just folding and ripping off thousands of people. We are a coin shop doing over $800,000 a year in sales and this is one company that we will never again use. We placed approximately 10 orders with them in the past year and always slow, but never this slow. The main excuse is they were off for 10 days during Christmas. Well that's fine but we are now at 25 days.