• Report: #177800

Complaint Review: Westway Ford

  • Submitted: Fri, February 24, 2006
  • Updated: Wed, March 01, 2006

  • Reported By:Dallas Texas
Westway Ford
801 W. Airport Freeway Irving, Texas U.S.A.

Westway Ford ripoff lied about mileage on lease application Irving Texas

*Consumer Comment: By the way...

*Consumer Comment: Mark is 100% correct

*Consumer Suggestion: Check the odometer statement

*Author of original report: You're Absolutely Right

*Consumer Suggestion: Carl...Do You Know What You're Doing???

*Consumer Suggestion: Here's your solution...

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I purchased an F-150 truck from these guys. They had advertised $199 a month, so I went in. Seems the only one(s), which they had been advertising for months just so happened to already be sold. But of course they had many more, but they were like $500 a month. I looked at a demo that had 8,000 miles on it. I told them I could not afford that large of a payment, and left. The next day I got a call from the salesman, and he said he didn't realize that the truck I was looking at was a demo (yeah right) he said he could do a lease for only $312 a month. Seemed like a great deal. I wanted a new truck, so I went back. We signed the papers. I didn't know all the provisions of the lease like limited mileage and charges if you go over, the extra insurance requirements, etc. I was thinking the dealer was disclosing everything to me. I didn't get a copy of the documents, thay said they would mail them to me. When I finally got a copy of my lease agreement and had time to read the fine print, I saw the .25 charge for each mile over 12000 a year. The lease company actually sent a mileage audit form each year to determine if I had gone over the 12,000 miles, and I would get a bill. But the rip-off was that they put on the contract that the truck only had 12 miles instead of 8,000. I didn't even catch that when I signed. This dealer is scum in my opinion. Wouldn't even talk to me about the mileage when I tried to contact them. Why are the American Auto Makers always having financial problems? They let their dealers rip us off, try calling Ford with a complaint. Next vehicle: Nothing new or from a dealer. Lesson: Westway Ford has no values, is greedy, and rips people off for everything they can get: a typical Ford dealer.

Carl
Dallas, Texas
U.S.A.

This report was posted on Ripoff Report on 02/24/2006 12:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Westway-Ford/Irving-Texas-75062/Westway-Ford-ripoff-lied-about-mileage-on-lease-application-Irving-Texas-177800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

By the way...

AUTHOR: Michael - (U.S.A.)

Did you actually do what I wrote about four posts back? This is the easiest fix to your problem, so just get it done.

Never ceases to amaze me, people come on this site and complain like mad, are offered a simple solution and refuse to take it so they can keep complaining.

Just get the service records for the car, forward them to the Leasing Company, and either the dealer will be forced to repurchase the contract or give you a different vehicle.

Simple! Everyone sitting around yammering about how leases suck won't fix your issue. Listening to what I told you, however, will.
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#2 Consumer Comment

Mark is 100% correct

AUTHOR: Dave - (U.S.A.)

It is a federal offense to sell a vehicle with an odometer discrepancy. I bought an Olds Trofeo in 99, with 36,427 miles on the odometer. As it turns out, when the odometer read 37000, it actually jumped back to 36,427. The dealer tried replacing the head, the computer, everthing (or so they said).

Bottom line, after 11 months of having this car, I returned it to the dealer for a FULL REFUND, with 36,427 miles on the odometer. No questions asked. The odometer was clearly broken, yet they put 36.427 on the odometer certificate. Even though it was the person's fault that traded the car in, the dealer had to take responsiblity for it, refund my money and go after the person that traded the car to them.
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#3 Consumer Suggestion

Check the odometer statement

AUTHOR: Mark - (U.S.A.)

Dealers are required to sign, and have you sign an odometer statement. If it does not have the correct mileage at time of delivery it is a federal offense. If the odometer statement does not say 8000 miles, you have them. If the odometer statement says 8000 miles and the contract says 12 miles, you have them. At that point you could return the truck as a fraudulent contract
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#4 Author of original report

You're Absolutely Right

AUTHOR: Carl - (U.S.A.)

A lease IS a rip-off. I just had the weird notion that most people are good people. Well, I don't think that applies at a Ford Dealership, or any others that I have shopped at as well. I did learn a valuable and expensive lesson. Too bad everyone doesn't know that leases ARE a bad thing, until it is too late.

Once my neighbor was bragging about his new leased vehicle, how he could trade it in in two years for a new vehicle, etc.

Of course he never said he actually got rolled over eventually. Most of us are not educated in dealing with car dealers or salesmen in general.

They depend on selling you something for a living. They sit awake nights thinking of ways to get you to sign. They have made several mistakes in the past, and know exactly what "not" to say to you. They are trained by professionals on on exactly what to say, and learn from others in their weekly or daily sales meetings. This is the corporate american way of doing business. This is why no one trust anyone anymore, this is why kids think the only way to get anywhere in life is to steal or cheat others. This is why other countries hate Americans. This is why our buildings are blown up, and this is why no other country wants us medling in their affairs. This is wrong, immoral, and a discusting way to treat people in general. Everything cannot be about making a buck.

I guess you can tell Ford has re-arranged my mental furniture a little bit. It's time to say NO! No more extended warranties, no more leases, no more life/disability add-ons, or anything you can buy elsewhere for a lot less.

Let's move on to another way of doing business: Honestly. TRY IT FORD!
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#5 Consumer Suggestion

Carl...Do You Know What You're Doing???

AUTHOR: Jim - (U.S.A.)

Carl:

You didn't PURCHASE anything! You got into a CAR FLEASE! You have a big, expensive lesson to learn!

Carl,

You bought on monthly payment. Big, bad mistake!

Carl, you indicated you didn't believe the salesman by the "yeah right" remark. Why then did you go on with this CAR FLEASE?

People, Carl is probably a good guy but had a major brain malfunction when he walked into the dealership...exactly what a dealer wants!

Carl's experience is an important learning tool. Never ever get into a CAR FLEASE! No matter how good they make it sound, in the end YOU are the one who gets SHEARED! He gave away the fact he was not a savvy buyer by shopping by monthly payment. They moved in for the kill and he went along with it by getting into this FLEASE. In a FLEASE, you will most likely pay higher insurance. CAR FLEASES are LOADED with bogus front and back end official sounding fees, and the major profit center called "excess wear and tear". In this con-game, someone "inspects" the car and comes up with a list of supposed damage above and beyond normal wear and tear. Often times these items are grossly exaggerated. The dealer then collects the usual $500-$2000 from the victum then pockets this money and sends the car to auction. The dealer then has a great big laugh while counting the money.

People, AVOID at all costs, the CAR FLEASE. The reason its pushed so much is because there's more money in it than for a buy. That increased profit comes from guess who?
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#6 Consumer Suggestion

Here's your solution...

AUTHOR: Michael - (U.S.A.)

Contact an attorney and supoena the service records from the vehicle. Guaranteed when it was in demo service or when it came out of service they did an oil change, which would be reflected in Ford's service computers. Simply forward the copies of the service records to the leasing company and let them sort it out with the dealership.

Easy.
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