- Report: #577966
Report - Rebuttal - Arbitrate
Complaint Review: Whataburger
Whataburger6611 SOUTH MOPAC NB EXPRESSWAY, BLDG. D Austin, Texas United States of America
Whataburger ONE OF THE WORST CASES OF FOOD POISONING I EVER HAD! WHATABURGER OR WHAT A BOOGER Austin, Texas
I USUALLY AVOID WHATABURGER BECAUSE WHATEVER THEY FRY THEIR MEALS IN GIVES ME MAJOR HEARTBURN AND MAKES MY ACID REFLUX DANCE BUT THE TWO GUYS I WAS THERE WITH WERE VERY HUNGRY AND I HAD NOT EATEN ALL DAY AND I WAS HUNGRY. I THOUGHT I WOULD GIVE THIS WHATABURGER A TRY....
I SHOULD HAVE HAD A CLUE WHAT WAS COMING WHEN I WENT INTO THE THIRD WORLD STYLE RESTROOM WITH USED TOILET PAPER ON THE FLOOR WITH A LIQUID SUBSTANCE AND THERE WAS A BROWN, CLAY-LIKE SUBSTANCE WIPED ON THE WALL... WONDER WHAT THAT COULD HAVE BEEN?????
THE PEOPLE BEHIND THE COUNTER SEEMED FRIENDLY ENOUGH. WE FIGURED GIVE COURTESY AND RESPECT AND GET IT IN RETURN. NOT HERE. NO WAY.
WE ARE ORDINARY PEOPLE IN ORDINARY PANTS AND SHIRTS AND SHOES... NOBODY SPECIAL. JUST NICE PEOPLE WHO ARE VERY HUNGRY.... THEY LOOK LIKE THEY WISHED WE WOULD JUST GO AWAY...
I USUALLY DO NOT EAT AT WHATABURGER, LIKE I SAID BEFORE BUT I DECIDED TO GIVE THESE GUYS A CHANCE....
IT IS LENT AND SO I ORDERED THE WHATACATCH ( FISH SANDWICH) WITHOUT LETTUCE( I CHOKE ON ICEBERG LETTUCE), MEDIUM ONION RINGS AND A DRINK.
I HAD NO IDEA WHAT I WAS ABOUT TO CATCH SO AT LEAST ONE MENU ITEM WAS APPROPRIATELY NAMED. ...
MY FISH SANDWICH CAME WITH WILTED, STRANGE-LOOKING LETTUCE AND, HEY, WAS THAT MAYONAISSE THAT HELD THAT STINKING, DISGUSTING ICEBERG LETTUCE TOGETHER. ( RATES RIGHT UP THERE WITH THE ROTTING MEAT I GOT IN THE SONIC BEEF TOASTER THAT WAS COOKED RIGHT UP ANYWAY BUT THAT IS ANOTHER STORY! GOTTA LOVE AUSTIN,TEXAS FAST FOOD.)
YOU PUT YOUR OWN ICE AND CHOICE OF DRINK IN YOUR CUP THEY GIVE YOU. I PUT IN THE ICE AND THEN I PUT IN THE SWEET TEA, THEN UNPEELED THE DRINKING STRAW WRAPPER AND SAT DOWN AT THE TABLE WITH THE OTHER TWO.
I DID SCRAPE THE LETTUCE OFF OF MY BURGER AND THEN I TOOK A DRINK OF THE SWEET TEA. IT TASTED LIKE I HAD SWALLOWED PART OF THE WRAPPING PAPER AROUND THE DRINKING STRAW SO I CHECKED IT AND MADE SURE THAT I HAD TAKEN ALL OF THE PAPER OFF. I HAD. THE TEA DID NOT SMELL BAD SO I DRANK ALL OF IT AND NOTICED THAT IT TASTED LIKE THERE WERE PIECES OF WRAPPING PAPER FROM THE STRAW IN IT.
THE WHATABURGER IS OPEN 24/7 AND WE ORDERED THE FOOD AT 10:30 P.M.
I WAS VERY HUNGRY AND THIRSTY AND ATE ALL OF MY FOOD. WE GOT HOME AT ABOUT 2 P.M.
MY STOMACH FELT LIKE I HAD SWALLOWED RAZOR BLADES AND I STARTED THROWING UP. I EVEN HAD A SEIZURE. ON INSPECTION, IT SEEMS THAT THE WRAPPING PAPER PIECES THAT I THOUGHT THAT I HAD SWALLOWED TURNED OUT TO BE TENDRILS OF SOME SORT OF DISGUSTING BACTERIA BROWN AND GREEN -- LISATERIA OR SOME OTHER FECAL BORN BACTERIA...
THE SORT OF THING THAT LAWSUITS ARE MADE OF ONLY I REALLY THOUGHT I WAS GOING TO DIE AND DECIDED IF I SURVIVED, I WOULD NOT SUE. EVEN THOUGHT IT WAS NICE AND WARM IN THE HOUSE I WAS FREEZING COLD.
I AM NOT SURE THAT SOMEONE HAD NOT WIPED THEIR BUTT WITH THAT LETTUCE OR WORSE OR MAYBE EVEN THE BUNS.... FOR SURE THE ICE TEA HAD BEEN CONTAMINATED. I DON'T THINK THEY EVER WASHED OUT AND SANITIZED THE SWEET TEA DISPENSER.
I AM WRITING THIS SO THAT NOBODY GOES THERE AND GETS AS SICK AS I DID.
IT MUST HAVE BEEN THE SWEET TEA. I WAS THE ONLY ONE WHO DRANK IT BUT I WAS ALSO THE ONLY ONE STUPID ENOUGH TO GET LETTUCE ON MY FISH SANDWICH.
IF YOU WANT FECAL MATTER IN YOUR SWEET TEA AND/ OR ICEBERG DAMN LETTUCE, THIS IS THE PLACE. I THINK THAT IS WHAT WAS SMEARED ON THE RESTROOM WALL TOO.
LOTS OF FUN FOR THE CITY HEALTH INSPECTORS WHO NEED TO CHECK THIS HELLHOLE OUT!
ACCORDING TO MY RECEIPT, THE VISIT OCCURRED 1'26/2010 AT 10:05:27 pm AND WE PAID $10.70 TO EAT THIS SICKENING GARBAGE.
I ALSO NEVER GOT THE APPLE PIE I ORDERED.
I WONDER WHAT THE HELL THAT WOULD HAVE BEEN INFECTED WITH.
COMPLAIN TO THE NIGHT MANAGER, ASSUMING YOU COULD HAVE FOUND ONE WHICH WE NEVER DID....
This report was posted on Ripoff Report on 03/04/2010 11:01 AM and is a permanent record located here: http://www.ripoffreport.com/r/Whataburger/Austin-Texas-78749/Whataburger-ONE-OF-THE-WORST-CASES-OF-FOOD-POISONING-I-EVER-HAD-WHATABURGER-OR-WHAT-A-BO-577966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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