- Report: #956386
Report - Rebuttal - Arbitrate
Complaint Review: Whatclinic.com
Whatclinic.com12 Duke Lane Upper Dublin, Select State/Province United States of America
Whatclinic.com RevaHealth Scam Marketing Company Dublin, Other
I used RevaHealth to find a dentist in Tijuana, Mexico. We chose Dr. Sergio Penunuri based on the positive reviews. My wife had a mouthful of crowns, bridges, and implants. It worked out horribly, as virtually nothing fit right. Severe headaches, food impaction from poor fit, and half of the crowns fell out within a few months. We stressed that we would take the time to do a proper job. Didn't want any one day procedures if medically unsound. He went ahead and installed an implant crooked because the bone had not sufficiently healed. If he talked to us, we would have opted to wait for an additional trip, instead. He did honor his warranty, but what do you suppose a warranty is worth if the practitioner (or more likely in this case, dental lab) is an imbecile?
Time to fix it. Someone suggested trying Los Algodones, Mexico (near Yuma, AZ), instead, as it's far more likely that we will return with our heads still attached to the rest of our bodies. I came across Whatclinic.com as a source of Los Algodones dentist reviews. Here is what I found out after doing a lot of research.
Revahealth.com was junked by Caelen King of Global Medical Treatment. If you navigate to www.revahealth.com, you end up at Whatclinic.com. Inspection of the whois records at networksolutions.com confirm that the same organization owns these two websites.
At Whatclinic.com, go to "Add Your Clinic" in the upper right corner. It opens a page where doctors can sign up. Near the big yellow "Sign Up" button, select "Terms and Conditions". There, you will clearly find that Whatclinic.com is frequently paid by the doctors for listings under a number of schemes, though it does indicate there is some form of free account.
Now, the scam. Select any doctor, and attempt to make a review on that doctor. Try "Review This Clinic" towards the bottom of the page. On the subsequent page where you can fill in the review, there's a button all the way on the bottom of the review named "Review Policy". Click that.
The Whatclinic.com review policy clearly states that they are not a review site. All patient reviews are submitted to the clinic, and the review is only published if the clinic approves the review. It also stipulates that aggregate consumer ratings only include those ratings that meet their guidelines. Patients are forbidden from making a defamatory review, and no reports of criminal activity are permitted.
The review policy states that if the clinic refuses to allow a patient review to be published, then that will be disclosed on the clinic's review page. OK, there are complaints at the Ripoff Report that Whatclinic.com refused to publish their negative review of Doctor Alberto Coto Calvo of San Juan, Costa Rica. Well, his review page is here: http://www.whatclinic.com/dentists/costa-rica/san-jose/implant-cosmetic-solutions and you're a better person than I if you can spot where Whatclinic.com made the disclosure they promised in their policy.
My opinion time. There are a lot of marketing websites scattered all across the web that are no more than hype for services. They are paid by subscribers (doctors in this case) to make the advertisements appear like objective consumer ratings. Throwing out the reviews you don't like is far from objective. In my opinion, I consider words like lies, fraud, misrepresentation, scam, illegitimate, and don't use if you care about your health to be far more accurate. Don't use Whatclinic.com as a source for choosing a dentist.
This report was posted on Ripoff Report on 10/17/2012 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Whatcliniccom/Dublin-Select-StateProvince-/Whatcliniccom-RevaHealth-Scam-Marketing-Company-Dublin-Other-956386. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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