- Report: #1146395
Report - Rebuttal - Arbitrate
Complaint Review: Wheelz Auto Warranty Company
Wheelz Auto Warranty CompanyArlington Heights, Illinois USA
Wheelz Auto Warranty Company Wheelz will do half repairs to get you beyond your warranty Arlington Heights Illinois
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I have been in the auto repair business as a technician and a service manager for over 30 years. I am only writing this to save consumers from making the mistake of buying a warranty from Wheelz. I have had the displeasure of having to get auto repairs approved for clients who have purchased a warranty from Wheelz. I have never dealt with a company that so blatantly wants to do the minimal repairs, parts where they are the cheapest, no matter what brand, with total disregard for quality workmanship. Then they expect auto repair centers to warranty thier work for 12 months or 12k so they do not have to pay for it again if it fails. I stopped even calling for clients that have this warranty because I cannot warranty work that is not done completely, proper parts and paid properly for a job done. These people expect us to do a band aid repair in hopes that your warranty will expire before the problem arises again. These people are in with the dealers that get spiffs for selling these service contracts. Part of the spiff program is to keep repairs to a mininum when customers return to the dealers service department. Just a warning from the other side of the fence. Avoid Wheelz at all costs. There are plenty of other good warranty companies out there. You do not have to purchase the first one the salesman or financial advisor throws in front of you.
This report was posted on Ripoff Report on 05/13/2014 03:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Wheelz-Auto-Warranty-Company/Arlington-Heights-Illinois/Wheelz-Auto-Warranty-Company-Wheelz-will-do-half-repairs-to-get-you-beyond-your-warranty-1146395. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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