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  • Report: #565768

Complaint Review: WheresMyTutor.com

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  • Submitted: Sun, February 07, 2010
  • Updated: Mon, January 21, 2013

  • Reported By: Frustrated — Norwalk California USA
WheresMyTutor.com
Internet, California United States of America

WheresMyTutor.com I believe this company ripped me off. Internet, California

*Consumer Suggestion: It's mostly the language.

*Consumer Comment: I've had a good experience earning $ with this company

*REBUTTAL Owner of company: COMPANY REBUTTAL: This Tutor has been a member for only 3 DAYS!!

*Author of original report: WheresMyTutor.com Correction

*Author of original report: WheresMyTutor.com

*Consumer Comment: You just signed up though right?

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2Author 3Consumer 1Employee/Owner

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I saw this job posted at my college job bulletin. It said 2010 Tutors needed - $20+/hour. To me it sounds to good to be true. I decided to give it a try. It says that tutors get to set their own rates, their own hours, andthey keep all of the money they earn.  WheresMyTutor.com is currently looking for local tutors who can work part-time from 2-10 hours per week. All tutoring is conducted one-on-one at a neutral location such as a library, campus, or nearby coffee shop. Before I applied, I decided to check out the website. They ask a for a fee to sign-up. After you sign up, you create a profile, so students and parents can learn and read about you. It says that they find the students for you, that way you don't have to waste time looking for them. It also says that one can starting tutoring as soon as tomorrow. This is not true!


I just signed up, and have not seen any tutoring requests. Under qualifications it says no tutoring experience required. Tutors must have at least a current standing in college. Tutors must be able to meet their students at a place in common.


I was hoping to make some extra money. But it seems that is not happening.

This report was posted on Ripoff Report on 02/07/2010 02:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/WheresMyTutorcom/Internet-California-/WheresMyTutorcom-I-believe-this-company-ripped-me-off-Internet-California-565768. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 3Consumer 1Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

It's mostly the language.

AUTHOR: a plastic raptor - (United States of America)

I just checked over the site, and while there's some positive feedback happening online and nobody seems to think it's a scam...

It looks a lot like a scam.

And I'm not talking about the fee. I'm talking about the clipart (the clipart) in the banner, the single, poorly lit photo in the right-hand sidebar, the all-lowercase topic headings, and of course... the copy.

Don't even get me started on the copy. It reads in exactly the same sleazebag, salesman language that I expect a scam to read in.

The whole thing is profoundly unprofessional, and it would benefit enormously from a website facelift and an intern who knows how to write professionally.
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#2 Consumer Comment

I've had a good experience earning $ with this company

AUTHOR: ckboyd - (United States of America)

I've been a tutor with Wheres My Tutor for a couple months now.  It's been a good experience for me actually.  I'm in the San Luis Obispo area, so maybe my good amount of Tutoring Requests is cuz I live near Cal Poly SLO?  Not sure, but I get like 2 Tutoring Requests per week.  My sister goes to ASU (Arizona State) and she and her sorority sisters eventually joined too.  By "eventually," I mean that I had to be the guinea pic.  I'd join.  I paid the $30 though and I tutor math/science which are popular topics...
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#3 REBUTTAL Owner of company

COMPANY REBUTTAL: This Tutor has been a member for only 3 DAYS!!

AUTHOR: Justin - (United States of America)

COMPANY REBUTTAL: My name is Justin Ketcham and I am the Director of Tutoring Services for WheresMyTutor. On behalf of our company, I'd like to file a rebuttal against the person who claims she's being "ripped off" by us. The author of the complaint states that she is from Norwalk, CA. We only have ONE TUTOR located in the city of Norwalk, CA. Today is 2/7/2010, and this tutor from Norwalk signed up on our website on 2/4/2010, ONLY THREE (3) DAYS AGO. You are reading this right: she signed up 3 DAYS AGO, successfully built her *Profile Page,* and now claims she's being ripped off?? Mind you we charge $14.99 (or $24.99) per year, and since this tutor paid the $24.99 yearly fee, she's out about 21 cents in the three days she's been signed up. Furthermore, this tutor only chose the following tutoring subjects: alphabet drills, elementary school music, K-6 penmanship, K-6 reading, and K-6 spelling. Most of these subjects are usually covered by the student's parent(s), as they are fairly straight forward topics for any adult.


Upon contacting this tutor, she informed us that she was "sorry," that indeed her complaint was extremely premature, and that she emailed RipOffReport to remove the posting. However, to our knowledge, RipOffReport never removes complaints from their site.


Read other postings by this author: she has tried to correct her premature complaint right here on this same posting.  We appreciate that she has done that.


It turns out that this tutor was once duped by a telemarketer and has since been very apprehensive about "internet sites."


Our website helps thousands (yes, thousands) of tutors and students alike each month. We provide a forum where they may "find each other" if you will. Tutors earn good money working part-time, while students receive the help they need at an affordable rate (because they can skip agencies, avoid elevated hourly rates, and pay the tutors directly).


Perhaps if this tutor had been a member of our Tutoring Directory for more than 3 DAYS, this complaint of being "ripped off" would be substantiated. But as it stands now, we've done nothing we haven't promised. The author of this complaint was issued a FULL REFUND! :-)


- Justin Ketcham
Director of Tutoring Services,
WheresMyTutor.com

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#4 Author of original report

WheresMyTutor.com Correction

AUTHOR: Frustrated - (USA)

My apologies for writing the first report. It was a little too inmature of my part. I feel bad about writing the report in the first place. I did not mean to. I know I should have gave it a chance for at least a month. If I was not satisfied, I should have contacted the company in the first place, instead of accusing them of ripping me off. This is not true, they did not ripped me off in the first place. I believe I did it, because I do not trust no one anymore.
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#5 Author of original report

WheresMyTutor.com

AUTHOR: Frustrated - (U.S.A.)

How long did it take for you to see a tutor request from a parent? No, I did not pay $14.99 fee, I paid the $25.00 fee. I will waitabout a month. If I do not get any requests after a month. I am going to cancel my membership.
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#6 Consumer Comment

You just signed up though right?

AUTHOR: mark t - (United States of America)

You said that you just signed up?  So did I and I was contacted already by a parent.  I paid the $24.99 fee.  Did you pay the $14.99 fee??  Either way it's only like $2/month, and since you JUST NOW signed up, are you really being ripped off?  Why don't you give it some more time? Besides, think about it, if EVERY single tutor on the site was being flooded with tutoring requests, don't you think it would be like $10/month instead of $14.99/year??  You're not being ripped off at all, and neither am I.  But this is just my opinion. 

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