• Report: #145320

Complaint Review: WheresmyRebate.com - TCA Fulfillment Services

  • Submitted: Tue, June 07, 2005
  • Updated: Tue, June 07, 2005

  • Reported By:gainesville Florida
WheresmyRebate.com - TCA Fulfillment Services
Box 821 New Rochelle, New York U.S.A.

WheresmyRebate.com - TCA Fulfillment Services I sent in everything required and was told I didn't send 1 piece of information that I know I did. New Rochelle New York

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I bought 2 - 22 inch monitors from Tigerdirect.com, each had a $40.00 rebate, after the purchase, and upon reading small print in the rebate information, I found out that there was a clause which only allowed 1 rebate per household. I followed the directions exactly and sent everything required and waited. I knew something was up when after 2 weeks I received this email from their company

Thank you for participating in our rebate promotion. Your rebate submission has been received. Unfortunately your rebate is denied for the following reasons: INVALID INCOMPLETE OR ALTERED RECEIPT NO DATE STORE RECEIPT NOT SUBMITTED SEND PACKING SLIP.
If your submission was denied for missing information please mail a copy of this message WITHIN 30 DAYS with required materials to: TCA Rebate Resolution Dept 145 Huguenot Street Suite 105 New Rochelle, NY 10801. In Canada, please mail to: TCA Rebate Resolution Dept Suite 620 4A - 3421 Portage Ave Winnipeg, MB R3K 2C9

To check the status of your rebate on-line go to: www.wheresmyrebate.com
Your Rebate Tracking Number is:
(omitted for my privacy)
Or click on the link below:
(link omitted for my privacy)

If you have a question about your rebate please call us at (914)633-0977 (In Canada: 1-866-723-4645)
This is an automated acknowledgment. PLEASE DO NOT REPLY! E-mail replies to this message will not receive a response.
Thank You
TCA Fulfillment Services

The vagueness of the reason for denial led me to type in wheresmyrebate rip off in google and found 28 recent complaints at Ripoffreport.com, most of which amounted to stalling on the part of wheresmyrebate.com until the rebate had expired resulting in no payment.

So I called the (914)633-0977 number for any questions concerning my rebate. After a long wait at 9:30 AM EST (20 minutes)on hold, A person answered and I proceeded to explain that I was aware of the amount and the nature of the complaints about their deceptive practices to which they would not reply changing the subject to the reason for my call.

After giving all my information concerning my rebate, I was told that I failed to send the receipt (which was stapled together along with ALL the other required paperwork). I will send this information again along with this new email(mandatory) to a supplied by them different address, but this time I will send it certified mail'. I will update this thread as it unfolds.

George
gainesville, Florida
U.S.A.

This report was posted on Ripoff Report on 06/07/2005 09:13 AM and is a permanent record located here: http://www.ripoffreport.com/r/WheresmyRebatecom-TCA-Fulfillment-Services/New-Rochelle-New-York-10802/WheresmyRebatecom-TCA-Fulfillment-Services-I-sent-in-everything-required-and-was-told-I-145320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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