- Report: #979140
Report - Rebuttal - Arbitrate
Complaint Review: Whimbeads
Whimbeads121 E. Colati Ave. Colati, California United States of America
Whimbeads Out on a Whim Company does not sell what it promises Colati California
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Well, to my chagrin, after completing a 4 hour project, I noticed that some of the beads I used had lost their color. Upon further examination with magnifying glasses it was apparent that the surface color had rubbed off due to handling. I was livid due to the amount I had paid for the beads and the time I had spent working on my project.
When I called Whimbeads and explained my problem to them, the woman on the phone said " yes, well, some of the beads have a lower quality". No apology, no remorse and no offer of replacing the beads. Needless to say, I went to another company. Beada, Beada has provided awesome service and they warn you of beads that may have a delicate surface that may rub off after extended use.
It's sad when a company belies their own statements and then, when it is found they are mistaken, can not admit it or offer an apology for the inconvenience of a customer.
This report was posted on Ripoff Report on 12/07/2012 12:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Whimbeads/Colati-California-94931/Whimbeads-Out-on-a-Whim-Company-does-not-sell-what-it-promises-Colati-California-979140. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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